Job Title: JTP Summer Assistant
Wage: start from $23.00 CAD per hour
Start Date: As soon as possible
End Date: September 11th, 2026
Report to: Head Coach and Sailing Programs Administrator
Employment Type: Temporary Employee
About Us
The Royal Vancouver Yacht Club (RVYC) is one of the world's premier yacht clubs and the finest in Vancouver. Our mission is to promote yachting, seamanship, and fellowship among current members and those who share our values of tradition, sportsmanship, and community service, among many others.
Job Overview We are looking for a highly organized and motivated Summer Assistant to support our Junior Training Program (JTP), Adult Learn to Sail programs, and club boat charters. This is a dynamic, fast-paced role that combines administration, customer service, and event coordination—perfect for someone who enjoys working with people and being part of an active waterfront environment.
Duties & Responsibilities
1. Program Administration & Registration Support:
- Manage daily attendance tracking, registrations, and program updates for Junior and Adult programs.
- Maintain accurate participant records, including emergency contacts, medical information, and registration details.
- Coordinate daily check-in procedures and support smooth program logistics.
- Track participant progress, including skill levels and photos for future session planning.
2. Customer Service & Communication:
- Communicate with families and participants before, during, and after programs to ensure a positive experience.
- Respond to emails, phone calls, and general inquiries in a timely and professional manner.
- Send program communications, updates, and newsletters using Mailchimp and WhatsApp.
- Follow up on absences, late arrivals, and other attendance-related concerns.
3. Financial & Administrative Support:
- Prepare invoices, track payments, and organize receipts to ensure accurate record keeping.
- Support day-to-day administrative needs to keep program operations organized and efficient.
4. Safety & Program Readiness:
- Ensure first aid supplies are stocked, organized, and ready for daily program use.
- Assist in maintaining up-to-date emergency information and ensure proper documentation is available when needed.
5. Event & Program Coordination:
- Support the planning and execution of program events, including awards, certificates, and internal regattas.
- Assist with coordination of the Adult Learn to Sail program, ensuring schedules and logistics are communicated clearly.
6. Boat Charter Support:
- Help manage bookings, participant communication, and scheduling for Elliott 6 and Capri boat charters.
- Support charter logistics to ensure a smooth and professional experience for all participants.
7. Team Collaboration & Staff Support:
- Work closely with coaching staff to support organization, scheduling, and program communication needs.
- Assist with day-to-day coordination to ensure programs run efficiently and professionally.
Requirements & Qualifications
- Strong organizational and administrative skills, with keen attention to detail.
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- High attention to detail and problem-solving skills
- Comfortable working with spreadsheets, email tools, and data systems
- Ability to work both independently and as part of a team
- Enthusiasm for sailing and a desire to contribute to a thriving sailing community.
- First Aid and CPR certification is an asset.
- Completion of the Safe Sport Training Module by the Coaching Association of Canada (can be completed after confirmed employment and prior to contract start).
