Position Summary
Our Implementations team is looking for their next Associate Project Manager! This role is responsible for coordinating multiple implementation projects with a focus, but not limited to, our current clients Accuro data migration needs. The primary accountability of this role is to ensure a smooth data transition for our clients through a high level of coordination, communication, and transition.
Competencies Critical for Success
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Project Management Skills - A highly organized manager that can design and execute comprehensive campaign, event, and product launch plans. Keen to prioritize tactics and project elements that will impact maximize business results.
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Solution-oriented Thinker - Ability to understand and work within organizational parameters, but be able to think creatively and “outside the box” in finding opportunities to resolve internal process related issues.
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Problem Solver - Natural energy and passion for recommendations with a demonstrated ability to distil complex issues to their essence and articulate a compelling case in resolving process issues that impact our customers.
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Consensus Builder - Ability to influence others and build consensus and commitment to a recommended direction while managing multiple stakeholders. Must exude a natural energy and passion for his/her recommendations.
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Strong Analytical Skills - Ability to synthesize qualitative and often ambiguous information with strong analytical skills and a natural attention to detail.
Primary Responsibilities
The Implementations Associate Project Manager will be responsible for (but not limited to):
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Stays organized and is punctual with all tasks and client facing engagements.
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Coordination of Implementation project resources and activities.
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Accurate and timely project documentation in Salesforce.
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Issue escalation and resolution.
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Understand QHR’s product and can speak to the functionality and process.
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Responsible for ensuring client expectations are met with a high degree of quality.
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High degree of inter and intra departmental communication, including Data, Client Services, and Finance.
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Be a primary contributor to the continual development and improvement of implementations’ process and delivery.
Additional Duties and Expectations
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Promote QHR’s “Blue Culture” framework to foster a collaborative, positive and efficient workplace
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Contribute to the organization’s positive image both internally and externally
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Perform other duties consistent with the position, as reasonably directed by your manager
Qualifications, Education and Experience Requirements
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2+ years of Project Management experience.
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Post-secondary education with a technical and/or medical background or equivalent experience.
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Confident in implementing medium size clinics.
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A commitment of working towards Project Management certification (PMP, CAPMP, PMI-ACP) within the next 24 months.
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Ability to work both independently and cohesively in a remote team environment.
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Effective and proven interpersonal and communication skills.
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Detail oriented, possess above-average organizational and follow up skills.
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Clinical healthcare experience and/or experience with Accuro an asset.
Compensation and Logistics
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Base salary, variable bonus established at the corporate level, competitive benefits package
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Salary range: $65,000–$78,000 CAD, based on experience and qualifications.
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Full time, permanent
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This position is available as either a hybrid role in the Kelowna, BC area or a remote role anywhere in Canada.
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May require onsite visits (< 5 a year)
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Some non-standard hours of work may be required for this position
