In this role, you will manage both scheduled, campaign ‑ based email sends and automated, lifecycle ‑ driven email programs. You’ll ensure always ‑ on communications and promotional sends work together to drive awareness, service adoption, repeat usage, and long ‑ term loyalty. You’ll work end ‑ to ‑ end across planning, briefing, creative review, deployment, and performance analysis, ensuring communications are relevant, timely, and aligned to program objectives. You’ll collaborate closely with Marketing, Analytics and Agency partners to deliver email programs that drive business customer engagement, revenue, and long term loyalty.