COMPANY DESCRIPTION:
The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.
Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, Fallsview Indoor waterpark, and a super entertaining arcade makes our property locations unparalleled.
Overview:
We are looking for a versatile Food & Beverage Supervisor to support daily operations in our in-house restaurants, conference/banquet facilities and related food and beverage hotel locations. This role ensures smooth service, strong team leadership, and exceptional guest experiences across all areas.
Responsibilities include but not limited to:
- Supervise front-of-house restaurant and banquet staff, ensuring service and safety standards.
- Train, coach, and motivate associates; ensure proper company and property grooming and uniform standards.
- Leading and motivating the restaurant team to exceed our customer’s expectations.
- Running the floor, this includes monitoring for seating availability
- Inspecting grooming and attire of staff, and rectify any deficiencies.
- Coaching staff on a daily basis to ensure that customer needs are met.
- Driving systems and standards of the concept through role modeling constantly and spot-checking procedures.
- Completing scheduled monthly inventories and replenish stock and requisitioned supplies.
- Completing opening and closing duties.
- Reporting accidents, injuries and unsafe conditions to the General Manager.
- Ensuring all Associates has been trained properly before given any task assignment.
- Motivating and encouraging employees to perform their best, making them accountability for their work area and providing feedback on possible improvements.
- Responding appropriately to employees concerns.
- Focusing on guest satisfaction and improvement during all departmental meetings.
Our Ideal Food and Beverage Supervisor will have:
- Previous supervisory or management experience in restaurant operations preferred.
- Working knowledge of computerized Point of Sales systems is an asset.
- Strong communication, organization, and problem-solving skills..
- Commitment to delivering high-quality guest service.
- Ability to work independently with minimal supervision, co-operatively within a team setting and as well as the ability to plan and multi-task in a busy environment.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
Why Work For Canadian Niagara Hotels Group?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
- Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
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Placement within the hiring range is based on skills, experience and accomplishments in comparable roles
We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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Job Type: Full-time
Pay: $20.00-$25.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off
Work Location: In person
