Job Description
Parkhill Meats Limited is looking for a friendly, organized, and customer-focused Retail Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our retail customers by providing exceptional customer service, processing orders and payments, and supporting the day-to-day operations of our retail store.
If you enjoy working with people, are detail-oriented, and thrive in a fast-paced environment, we would love to hear from you.
$500 Welcome Bonus!
Successful candidates will receive a $500 Welcome Bonus upon the successful completion of their probationary period.
Responsibilities:
- Provide exceptional in-person customer service.
- Take and process customer orders in person, by phone, and by email.
- Process payments accurately using the point-of-sale (POS) system.
- Maintain an organized, clean, and welcoming retail environment.
- Assist with opening and closing duties as scheduled.
- Monitor inventory levels and communicate shortages or concerns.
- Support retail ordering, stock replenishment, and inventory tracking.
- Perform basic administrative tasks including data entry, email communication, and retail documentation.
- Assist with Shopify and POS administrative functions when required.
- Work collaboratively with Retail, Production, Sales, and Finance teams.
- Follow all food safety, health and safety, and company policies and procedures.
- Perform other duties as assigned to support operational needs.
Requirements:
- Previous retail or customer service experience is considered an asset.
- High school diploma or equivalent preferred.
- Strong interpersonal and communication skills.
- Basic math and cash-handling abilities.
- Basic computer skills, including Microsoft Office.
- Ability and willingness to learn retail management, ordering, and inventory systems.
- Ability to follow procedures and food safety requirements.
- Ability to stand for extended periods of time.
- Ability to safely lift and move products weighing up to 50 lbs.
- Must be reliable, customer-focused, and able to work independently and as part of a team.
- Availability to work evenings and weekends as required based on retail hours.
Why Join Parkhill Meats?
- $500 Welcome Bonus upon successful completion of probation.
- Opportunity to grow with a fast-growing Canadian company.
- Supportive and team-oriented work environment.
- Employee benefits available after the applicable waiting period.
Equal Opportunity Employer
Parkhill Meats is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We are committed to providing accommodations throughout the recruitment process in accordance with applicable legislation. If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs.
Pay: $17.60-$22.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Parkhill, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail or customer service: 1 year (preferred)
Work Location: In person
