Star Life Fire & Safety Inc. is currently seeking a motivated and organized Service & Inspection Coordinator to join our growing team in Ottawa.
As a Service Coordinator, you will play a key role in supporting our field operations by scheduling technicians, coordinating service and inspection appointments, communicating with clients, and ensuring work is completed efficiently and accurately. This position requires excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Responsibilities
- Schedule and coordinate service, inspection, and maintenance work.
- Communicate with clients to arrange appointments and provide updates.
- Complete updates to client equipment inventory lists on new contracts
- Dispatch technicians and adjust schedules as priorities change.
- Review work orders, inspection reports, and service documentation for accuracy.
- Coordinate with technicians, subcontractors, and suppliers as required.
- Support invoicing and administrative processes.
- Maintain accurate service records and documentation.
- Provide exceptional customer service while helping resolve scheduling and service-related issues.
Qualifications
- Previous experience in service coordination, dispatching, scheduling, or a similar administrative role.
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Proficiency with Microsoft Office and computer-based scheduling software.
- Experience in the fire protection, construction, mechanical, or service industry is considered an asset.
- Ability to work independently while contributing to a team environment.
What We Offer
- Competitive compensation
- Benefits package
- RRSP Contribution
- Opportunities for professional growth and advancement
- Supportive, team-oriented work environment
- Stable, full-time employment with a growing company
If you are a detail-oriented professional who enjoys coordinating people, solving problems, and delivering outstanding customer service, we encourage you to apply.
**Please apply and communicate through indeed to avoid application being missed**
Job Types: Full-time, Permanent
Pay: $55,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
Work Location: In person
