Samsic is HIRING – PRM Agents - Part-Time
Are you passionate about aviation and looking for your career to take off? Samsic Assistance Canada Inc. is seeking enthusiastic and dynamic individuals to join our diverse and vibrant team in Edmonton.
Shifts available:
Part-Time: 24 hours/week
Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada Inc. operates in all five of Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in Montréal, Québec.
At Edmonton International Airport, we are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of Canada’s largest airport.
Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.
"Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic: Leader des services aux entreprises en Europe et dans le monde
Samsic Assistance Canada offers competitive salary packages, an incredible work environment, and career advancement opportunities.
This position will be based at the address below:
1000 Airport Road, Edmonton, AB T9E 0V3
For more information about our company, visit our websites at:
www.samsic.aero or www.samsic.com
JOB DESCRIPTION:
- Implement all security and safety instructions, as per internal and external (regulation, airlines) requirements.
- Use the required PPE (appropriate to the operation).
- Ability to lift bags up to 70lbs and push a wheelchair with a weight of 250lbs.
- Inspect and verify that all PRM equipment is clean/tidy and serviceable.
- Ensure passengers with reduced mobility are receiving the required attention and service according to SAMSIC and the airline’s standards and procedures.
- Ensure all PRMs are transported from the check-in area to their respective flight in a safe and efficient manner.
- Ensure all PRMs are transported from the aircraft to the arrival hall in a safe and efficient manner.
- Ensure all PRMs with a connecting flight are transported safely and on time to catch their flights.
- Adhering to SOPs when moving PRMs inside the aircraft on an aisle chair.
- Comply with all federal, provincial, municipal, airport authority and carrier security requirements and Samsic SOPs and policies.
- Retain all required, work-related documentation when required.
- Report incidents and other events/findings in relation to security and safety.
QUALIFICATIONS:
- High School diploma or GED equivalent.
- Passionate about customer service and must have relevant work experience.
- Excellent communication skills (written and verbal).
- Able to secure Transport Canada RAIC.
- Highly motivated and able to work well independently with minimal supervision in a fast-paced environment.
- Able to multitask and establish priorities in a dynamic and changing environment.
- Able to work effectively in a team environment.
- Able to work flexible work schedules, including evenings, weekends, and holidays.
Job Type: Part-time
Pay: $18.50 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Experience:
- Aviation: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- RAIC (Red Pass) (preferred)
Work Location: In person
