Provide personalized service to all guests.
- Responsible for setting up and maintaining the breakfast buffet as required by brand standards
- Follow menu requirements as provided by the brand
- Preparing foods such as fresh fruit, breads, pastries, batters and coffee
- Stocking coffee, juice and milk
- Setting up serving dishes/trays, utensils, cups and other paper products
- Setting out/arranging cold food, such as pastries, cereals, etc.
- Preparing and setting up hot food items
- Restocking items consistently throughout the breakfast hours and for the next day
- Maintain the breakfast area in a clean condition during the hours of operation
- sanitizing tables and chairs as they are vacated
- Cleaning buffet counter and emptying trash as needed
- Washing serving equipment and returning to storage
- Returning reusable food supplies to storage
- Check the cleaning frequency chart and do the required cleaning each day.
- Function as a pleasant, hospitable host by greeting guests and offering assistance.
- Be sure that established service procedures are followed at all times. Thank the guest, and ask him/her to come back again.
- Advise the Front Office or General Manager of any complaints so that they can be rectified immediately.
- Responsible for checking inventory levels of all food, beverages and supply items on the buffet and replenish them as needed for each day.
- Assist Front Office or General Manager with ordering or purchasing food supplies.
