Our client is a global not-for-profit organization dedicated to improving access to skills development, education, and employment opportunities. Through partnerships with governments, industry, and community organizations, they design and deliver impactful programs that help individuals overcome barriers and achieve long-term workforce participation.
They are seeking a compassionate and motivated Mentor to deliver client-centerd case management services while supporting team collaboration, knowledge sharing, and service excellence within an integrated employment services environment.
What You’ll Do
- Provide end-to-end case management and employment support to clients
- Conduct client intake, assessments, and develop individualized Employment Action Plans
- Support clients with job search, career planning, training referrals, and employment retention
- Maintain regular communication with clients, employers, and community support services
- Provide mentoring, guidance, and day-to-day support to team members
- Collaborate with internal teams to support coordinated and inclusive service delivery
- Maintain accurate client records, case notes, and compliance documentation
Required Skills & Experience
- Experience in employment services, case management, social services, or a related field
- Experience supporting individuals facing barriers to employment
- Strong communication, coaching, and relationship-building skills
- Ability to manage a client caseload effectively in a fast-paced environment
- Strong organizational skills and attention to detail
- Collaborative and team-oriented approach
- Commitment to inclusive, client-focused service delivery
- Valid driver’s license, clean driving record, and reliable vehicle
- Knowledge of Employment Ontario programs or Integrated Employment Services (IES)
- Post-secondary education or bachelor’s degree in a related field
This is a 10 month contract position with a strong possibility of moving to a permanent, full time after that time. Positions are available in both St. Catharines and Welland.
If you are passionate about helping people navigate services with confidence and care, we would love to hear from you! Apply today!
Work Location: In person
