We are looking to hire 1-2 Front Desk Team members for our busy and expanding clinics in the communities of Mahogany and Seton to work primarily closing & weekend shifts.
The ideal candidates must have exceptional interpersonal, communication and administrative skills, along with a great personality, can-do attitude, and the desire to contribute to company growth.
Responsibilities & Accountabilities
- Provide an exceptional client experience and administrative support to the clinic
- Diligently follow established standards & protocols
- Effectively communicate with clients and staff members
- Contribute to clinic sustainability and profitability
- Maintain clinic sanitation, cleaning duties, and laundry
Requirements & Qualifications
- 5+ years of customer service experience
- Prior experience within a multi-disciplinary clinic environment preferred
- Superior verbal, communication, and telephone skills
- Excellent organization, multi-tasking skills and the ability to work in a fast paced environment
- Superior computer skills and comfortable with Mac Operating System
- Access to reliable transportation
Application Guidelines
Candidates who do not have a cover letter, resume, and fully answer the application questions when applying might not be considered. We thank all applicants but only those qualified will be contacted.
Job Types: Full-time, Part-time
Pay: $16.00-$18.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- Store discount
Application question(s):
- What motivated you to apply for this position?
- In your opinion, what is an Exceptional Client Experience?
- Describe a difficult client situation that you have been involved in and how did you resolve it?
- A client's insurance is maxed for the year but his/her spouse has plenty of coverage left under the same plan...Would you run the claim under the spouse's name so this client can have additional treatments under insurance?
- How far is your commute to Mahogany/Seton clinics and do you have a reliable means of transportation?
- Do you have any scheduling restrictions? If hired, how soon are you available to start work?
Experience:
- Customer service: 5 years (required)
Work Location: In person
