Job Information
Job Requisition ID: 85410
Ministry: Tourism and Sport
Location: Municipality of Crowsnest Pass
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: July 13, 2026
Classification: Program Services 1
Salary: $2,366.40 to $3,079.80 bi-weekly ($61,763 - $80,383/year)
Tourism and Sport works with communities, businesses and Travel Alberta to showcase the beauty of Alberta and propel our tourism and sport industries to new heights. One of the Government of Alberta’s most exciting ministries! We lead the development, sustainability and growth of Alberta’s visitor economy. We also lead the growth of Alberta’s non-profit sport system as well as promoting safe and welcoming environments for sport, physical activity and recreation.
The Heritage Division aims to increase Albertans' knowledge of their fascinating past and enhance quality of life by protecting, presenting and preserving their cultural and natural heritage. The division continues to work with Indigenous communities on repatriation policies and identifying items suitable for repatriation. As heritage stewards, we also regulate the potential adverse effects to significant historic resources, while ensuring our regulation of the industrial sectors is consistent with Alberta's red tape reduction strategy.
Bring Alberta’s history to life. Inspire visitors of all ages by sharing the powerful story of the Frank Slide and the Crowsnest Pass through creative, engaging, and meaningful interpretive experiences.
As an Interpreter with the Frank Slide Interpretive Centre, you will research, design, and deliver high quality interpretive and educational programs for diverse audiences - from families and school groups to international visitors and dignitaries. You’ll develop deep subject matter expertise in the history, geology, and cultural landscape of the Crowsnest Pass and use your creativity to make complex stories accessible and compelling. As part of the Interpretive Services team, you will also support, coach, and mentor seasonal staff to ensure exceptional visitor experiences.
Key Responsibilities:
- Develop and deliver engaging interpretive and educational programs tailored to a wide range of audiences.
- Research and synthesize complex historical, geological, and cultural information to create accurate, accessible content.
- Provide exceptional visitor service through programs, impromptu talks, and responsive engagement.
- Provide administrative support to the Manager and Coordinator, Visitor Services, including scheduling, documentation, correspondence, and day to day operational tasks.
- Assess audience needs and adapt program approaches to ensure meaningful, inclusive experiences.
- Train, coach, and mentor seasonal interpretive staff, offering constructive feedback to support their growth and performance.
- Maintain strong knowledge of the Frank Slide, Leitch Collieries, and Crowsnest Pass history to confidently answer visitor questions.
- Manage multiple program related tasks and bookings to ensure smooth, timely service delivery.
- Adapt to changing visitor volumes, program needs, and operational priorities in a dynamic environment.
Please
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
- Drive for Results: Works to exceed goals and partner with others to achieve objectives. Plans based on experience. Holds self and others responsible for results. Partners with groups to achieve outcomes. Aims to exceed expectations.
- Develop Networks: Maintains collegial internal relationships and understands external network. Seeks to understand perspectives and needs of others. Follows through, has integrity and respect for others. Helps and follows through. Keeps key stakeholders informed; is professional and respectful.
- Creative Problem Solving: Focuses on continuous improvement and increasing breadth of insight. Asks questions to understand a problem. Looks for new ways to improve results and activities. Explores different work methods and what made projects successful, shares learning. Collects breadth of data and perspectives to make choices.
- Develop Self and Others: Develops own career and reduces barriers for others. Creates development plan with supervisor and seeks feedback. Reflects on performance to identify areas of improvement. Offers knowledge and insight to others. Supports career development of direct reports.
Required:
- Two-year diploma in a history, science, education, communications, public programming or a related field, no experience required; or equivalent as described.
Equivalency:
- Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education.
For Example:
- Related 1 year certificate PLUS a minimum 1 years of experience
- Related minimum 2 years of experience
- Related 4-year degree, no experience required
The successful candidate MUST also have:
- Ability to synthesize complex information (geology, history, technology, science) into engaging, accessible content.
- Demonstrated customer service skills and a visitor-focused approach.
- Ability to manage multiple tasks, bookings, and program needs in a dynamic environment.
- Flexibility and adaptability to shifting visitor volumes and operational priorities.
- Standard First Aid with CPR C & AED certification or willingness and ability to obtain.
Assets:
- Experience mentoring, coaching, or supporting seasonal or junior staff.
- Knowledge of a wide range of interpretive techniques and approaches.
- Familiarity with the Crowsnest Pass region and its cultural, geological, and historical context.
- Experience working with school groups, tour groups, or diverse public audiences.
- Background in museum, heritage, or cultural site interpretation.
- Strong knowledge of the Frank Slide, Leitch Collieries, and Crowsnest Pass history (or ability to acquire quickly).
- Experience developing and delivering interpretive or educational programs for diverse audiences.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to
Additional Position Details:
- Term of Employment: Permanent, Full-time position.
- Hours of Work: 36.25 hours per week.
- Location: Municipality of Crowsnest Pass.
Recruitment Process:
- Cover Letter: Please provide a cover letter detailing how your skills, knowledge, and experience align with the requirements of the position.
- Final candidates may be required to undergo a security screening.
- Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees.
- Working for the Alberta Public Service -
- Public Service Pension Plan (PSPP) -
- Alberta Public Service Benefit Information -
- Professional learning and development -
- Research Alberta Public Service Careers tool –
- Positive workplace culture and work-life balance.
- Leadership and mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Tomasz Gruszka at [email protected].
