Join Our Dynamic Team as a Clinic Coordinator!
Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated?
Be the Heart of Our Team. We’ll Support the Rest.
Our admin team is the backbone of our practice—you keep everything moving so our therapists can focus on what they do best. We know the work you do matters, and we make sure you feel supported every step of the way.
Here’s what you’ll enjoy with us:
- A warm, supportive environment where your role truly makes a difference
- Convenient location at North York, Toronto On
You’ll be joining a team that values collaboration, kindness, and growth—for our clients, for our therapists, and for you.
Our Vision
We help thousands of people learn to live a life with ease
Our Core Values
Authenticity
Be a Team Player
Work Hard, Play Hard
Be organize
What You’ll Do:
- Front Desk Support: Provide exceptional support to our Psychotherapy practice, assisting with client bookings, payments, and managing intake & consent forms.
- Client Interaction: Welcome clients to the office, answer client calls and emails, and process payments at the end of sessions with professionalism and compassion.
- Quality Assurance: Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
To Succeed in This Role:
- You will excel if you possess excellent communication skills and the ability to lead and promote the vision of the clinic.
- You must be extremely organized, thinking 10 steps ahead, with the ability to see the big picture with an entrepreneurial mindset.
- You have a passion for helping others, as you will be the primary point of contact for our clients.
- You are able to use technology platforms, such as Google Workspace, Jane app, Apps, Dropbox
Qualifications:
- 2 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
- Psychology undergraduate students and graduates are welcome!
- Must be available to work at least 15 hours a week including evenings and weekends.
Skills & Attributes of Our Ideal Candidate:
- Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.
- Strong communication skills with the ability to communicate professionally and compassionately.
- Confidence in sharing ideas and constructive feedback to help us grow.
- Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises.
- Tech-savvy, with experience using Google Drive Suite, Gmail, Dropbox, Mac, and Windows.
- An appetite for innovation and simplicity with a strong process orientation.
- Ability to work autonomously and collaboratively with a talented team.
Pathways to Healing & Trauma Therapy is a mental health clinic providing psychotherapy services to individuals, couples, and families. Join us in creating a nurturing environment where residents thrive!
Pay: From $20.00 per hour
Work Location: In person
