Location: Edmonton, AB
Job Type: Full-time, Permanent
Work Location: In person
Starting Wage: $22.00–$26.00 per hour, depending on experience
Company Description
Mitey Titan Industries Inc. is a Canadian manufacturer and supplier serving the oil and gas, industrial, and heavy equipment sectors. We specialize in custom fabrication, hydraulic workover and snubbing support equipment, Positive Air Shutoff Valve (PASV) systems, machining, engineering support, and industrial product development.
With a focus on quality, safety, and innovation, Mitey Titan provides reliable solutions tailored to customer needs across Canada and international markets.
Role Description
Mitey Titan Industries Inc. is looking for a professional, organized, and detail-oriented Front Office Administrator to join our team in Edmonton, Alberta.
This is a full-time, on-site position that supports the day-to-day operations of our office and serves as the first point of contact for customers, visitors, vendors, and incoming calls.
We are looking for someone who is comfortable handling a variety of responsibilities throughout the day. The successful candidate should be organized, dependable, able to prioritize tasks, and confident communicating with customers, vendors, office staff, sales staff, and shop personnel.
Experience with administration, customer service, accounting support, shipping and logistics, and systems such as JobBOSS and Sage is a strong asset.
Responsibilities
- Greet visitors, customers, and vendors in a professional and welcoming manner
- Answer and direct incoming phone calls and provide professional customer service
- Manage calendars, appointments, and general office scheduling
- Perform accurate data entry and maintain organized digital and physical filing systems
- Process incoming and outgoing mail and courier shipments
- Assist with freight documentation, shipping coordination, and logistics
- Assist with Accounts Receivable (AR) and Accounts Payable (AP), including invoicing, payments, and account follow-ups
- Support basic bookkeeping and account reconciliation
- Enter and maintain accurate information in JobBOSS and Sage
- Assist with purchase orders, billing, and customer account management
- Respond to customer and vendor inquiries in a professional and timely manner
- Prepare documents, proofread reports, and assist with general administrative duties
- Monitor office supply inventory and coordinate ordering as required
- Maintain a clean and organized front reception and office area
- Communicate with office staff, sales staff, and shop personnel to help keep daily workflow organized and efficient
- Assist with other administrative duties as required
Qualifications
- Previous experience in office administration, reception, customer service, or a similar clerical role
- Experience with Accounts Receivable, Accounts Payable, bookkeeping, invoicing, or account reconciliation is preferred
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Experience with Google Workspace
- Experience using JobBOSS, Sage, or similar ERP/accounting software is a strong asset
- Experience with shipping, logistics, freight documentation, or industrial administration is an asset
- Strong organizational skills and attention to detail
- Strong written and verbal communication skills
- Professional phone and customer service skills
- Good proofreading skills and a high level of accuracy
- Ability to prioritize tasks and manage multiple responsibilities in a busy office environment
- Experience in a manufacturing, fabrication, industrial, oil and gas, or service-based environment is an asset
- High school diploma or equivalent required
- Additional education or training in office administration, business, or accounting is considered an asset
Benefits
- Casual dress
- Dental care
- Extended health care
- Vision care
- On-site parking
References
Candidates who move forward following the interview process will be asked to provide three professional references upon request.
Work Location: In person – Edmonton, AB
Starting Wage: $22.00–$26.00 per hour, depending on experience
Pay: $22.00-$26.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
