What is the Opportunity?
EMB Management Ltd. provides engineering, project management, quality assurance, and installation services to utilities and infrastructure clients throughout Western Canada.
We are a dynamic, growing company that values open innovation and collaboration. As a Field Service Representative, you will have the chance to join a motivated team working on FortisBC’s Advanced Meter Infrastructure (AMI) Project on Vancouver Island. You will also work alongside members of our partnership with Khowutzun Development Corporation (KDC) who strongly uphold the same values as we do. You’ll collaborate with our team, customers, and FortisBC to upgrade existing gas meters to new and improved AMI gas meters over the next three years.
This is a unique opportunity for you to learn new hands-on skills and pursue a lucrative career path. As a Field Service Representative, you will receive adequate training and hours of experience to pursue the Gasfitter – Class B SkilledTradesBC apprenticeship program.
Our Ideal Candidate
You are an enthusiastic and ambitious person looking to grow in a career aligned with our core values. You prioritize customer satisfaction through genuine communication and respecting others. The successful candidate will thrive in a respectful, flexible, and positive work environment that values diversity and inclusion.
Key Responsibilities:
As part of your role, you will:
- Participate in internal training to align your skills with our gas system installation standards.
- What does this include:
- Natural Gas foundations
- Meter Exchange Process
- Piping Foundations
- First Aid Training to be provided
Once trained, you will:
- Install residential gas meters as part of the FortisBC (AMI) upgrade.
- Install associated steel piping for the new meter sets.
- Relight gas appliances in customers' homes (hot water tanks, furnace, fireplace etc.).
- Work with clients to deliver excellent customer service and clear communication.
- Utilize electronic software for work-order completion and inventory management.
- Follow strict safety protocols, emphasizing safety leadership in all tasks.
Desired Attributes, Strengths, and Experience:
- General understanding of hand tools and piping systems (wrenches, tape measurer, level etc.)
- Strong customer service skills.
- Ability to work independently and as part of a team.
- Detail-oriented and comfortable working in a fast-paced environment.
- Self-motivated, resourceful, and proactive in taking initiative.
- Strong English communication skills (both verbal and written).
- Ability to work 40 hours per week, including overtime if required.
- Understanding of technology such as tablets and cellphones.
Qualifications & Requirements:
- Completion of Grade 12 or equivalent.
- Valid B.C. Driver's License.
- Driving Abstract to be reviewed
- Criminal Record Check.
If you’re excited to join a passionate team that values what we do, we would love to hear from you! Please send us your Cover Letter and Resume.
Job Types: Full-time, Fixed term contract
Contract length: 30 months
Pay: $26.00-$35.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- Company car
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Education:
- Secondary School (required)
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
