The Guest House Inn & Suites is looking for a Full time Front Desk Agent
Main duties and responsibilities includes but not limited to:
- Register arriving guests and assign rooms; process group arrivals and departure;
- Take, cancel and change room reservations;
- Process telephone calls; Handle guest inquiries/questions/reservations
- Provide information on hotel facilities and services;
- Provide general information about points of interest and services available in the community;
- Arrange services required for guests with special needs;
- Process wake-up calls;
- Investigate and resolve complaints and claims;
- Process guests' departures, calculate charges and receive payments;
- Balance cash and complete balance sheets, cash reports and related forms; maintain occupancy statistics;
- Customer service oriented;
- Work minimal supervision, clerical duties (i.e. faxing, filing, photocopying), keyboarding and perform light housekeeping and cleaning.
Required education:
- High school or equivalent
Job Type: Part-time
Pay: $15.00-$18.41 per hour
Work Location: In person
