What We’re Looking For:
We’re looking for a strong, reliable leader to serve as the backbone in Lethbridge. As a General Manager, you are the senior operator — someone who takes ownership, solves problems in real time, and ensures everything runs smoothly behind the scenes. You’re organized, communicative, and proactive, with a natural ability to lead teams and hold others accountable. You thrive in fast-paced environments, can think on your feet, and are just as comfortable managing logistics as you are supporting staff and building relationships within the league community.
About the Role:
The General Manager (GM) is the senior operator of the league, responsible for making sure everything runs week in and week out.
- Early Season: You’ll be hands-on at games to build relationships and understand the flow of operations.
- Mid-to-Late Season: You will shift into a leadership role focused on oversight, accountability, and preventing issues before they happen.
A successful GM ensures that staff are supported, standards are upheld, and the league consistently delivers a high-quality experience.
Responsibilities:
- Own all league logistics, including receiving and managing shipments (jerseys, merch, equipment)
- Ensure equipment is tracked, transported, and accounted for throughout the season
- Lead game night operations by overseeing GDS and TK staff performance
- Handle real-time issues, including late or absent staff, and communicate updates to HQ
- Monitor referee performance and address issues as they happen
- Manage incident escalations and act as the on-site point of contact for HQ
- Oversee roster accuracy, stats, and game result corrections
- Confirm team attendance and manage forfeit outreach when needed
- Stay active in captain chats — answering questions and escalating concerns
- Keep a pulse on league health, including competitive balance and player eligibility
- Flag and report any facility issues impacting game play
- Complete end-of-season equipment returns and inventory reconciliation
- Identify and refer top players and staff to help grow the league
Perks & Benefits:
Joining the LUG team comes with more than just a title. We value our GMs and provide a range of incentives to reward your hard work:
- Performance Bonuses: Earn extra compensation based on the success and quality of your league operations.
- Free Gear: Receive exclusive product from LUG and our sponsors.
- Play More, Pay Less: Enjoy discounted season fees for LUG Sports leagues.
- LUG Alumni Network: Gain lifetime access to the LUG Management Alumni Network, connecting you with former leaders across various industries.
- Career Growth: Get on the fast track for full-time career opportunities within the LUG Corporate Office.
Ready to keep the dream alive? Apply now to lead the next generation of LUG athletes in your city.
Pay: From $20.00 per hour
Work Location: In person
