Job Summary
We are seeking a friendly and detail-oriented Cash/Customer Service Associate to join our retail team. The ideal candidate will excel in providing exceptional customer service, managing transactions accurately, and creating a welcoming environment for all shoppers. Experience in retail sales are highly valued to enhance our diverse customer base. This role offers an opportunity to develop organizational and communication skills while contributing to a positive shopping experience.
Duties
- Greet customers warmly and assist with their inquiries in a professional manner
- Operate POS systems efficiently for cash handling, credit card processing, product returns and product purchases
- Handle customer transactions accurately, including cash, credit, and digital payments
- Maintain knowledge of store products, promotions, and policies to provide informed assistance
- Ensure excellent phone etiquette when addressing customer questions or concerns remotely
- Assist with inventory management, stock replenishment, and organizing merchandise
- Support team members with time management tasks to ensure smooth store operations
Qualifications
- Strong communication skills in English
- Previous experience in retail sales, cashiering, or customer service preferred
- Knowledge of POS systems, basic math skills, and cash handling procedures required
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Demonstrated time management skills and the ability to prioritize tasks effectively
- Strong interpersonal skills with a focus on customer satisfaction and upselling techniques
- Ability to work well within a team and independently when needed
This position offers an engaging work environment where your sales expertise and customer service skills will make a meaningful impact. We value proactive individuals who are eager to learn and grow within our company.
Pay: $15.00-$16.00 per hour
Benefits:
Work Location: In person
