About Us:
Barking Good Pet Services is a well-established dog daycare, boarding, and training facility located on an acreage in Springbank, just outside Calgary.
Since 2009, we have focused on providing safe, thoughtful, and individualized care for the dogs entrusted to us. Our team works together to create an environment built around our guiding values.
Important Application Requirement: Applicants must include a brief cover letter answering the question listed at the end of this posting. Only applications that include a response will be reviewed.
Confident Dogs. Confident Staff. Confident Clients.
We are looking for a dependable and energetic part-time team member who can assist with both customer service needs and hands-on dog care support. This position is ideal for someone who enjoys working with people, loves dogs, and understands that excellent animal care requires attention, physical activity, teamwork, and consistency.
The Position:
This is a blended role that includes Customer Experience and Dog Care Support.
The successful candidate must be comfortable moving between administrative responsibilities and active, hands-on work with dogs.
Front Desk Responsibilities
- Greet clients warmly and professionally.
- Assist with dog arrivals and departures.
- Review reservations, feeding instructions, medications, and client information.
- Respond to texts, emails, and client questions.
- Process payments and complete basic administrative tasks.
- Maintain accurate records and communicate important information to the animal-care team.
- Prepare feeding charts, kennel information, labels, and daily paperwork.
- Monitor supplies and help keep the reception and front areas organized.
- Communicate calmly and professionally when clients have questions or concerns.
- Support the smooth flow of daily operations during busy arrival and departure periods.
Dog Care Support Responsibilities
- Supervise dogs during group play, outdoor activities, rest periods, and transitions.
- Assist with safely moving dogs between yards, buildings, kennels, and activity areas.
- Observe dog behaviour, body language, energy levels, and social interactions.
- Recognize and report health concerns, injuries, behavioural changes, or unusual symptoms.
- Follow individual feeding, medication, enrichment, and care instructions.
- Clean and sanitize kennels, indoor areas, yards, dishes, bedding, and equipment.
- Refill water, prepare meals, complete laundry, and maintain organized care areas.
- Assist Lead staff with managing playgroups and maintaining a safe environment.
- Remain actively engaged with the dogs throughout the shift.
- Follow all safety, sanitation, gate-checking, and communication procedures.
Who We Are Looking For
You may be a strong fit for this position if you are:
- Dependable and committed to attending every scheduled shift.
- Comfortable working independently while remaining part of a team.
- Professional, friendly, and confident communicating with clients.
- Observant and able to notice small changes in a dog’s health or behaviour.
- Able to remain calm and make safe decisions in a busy environment.
- Willing to clean and complete physical tasks throughout the shift.
- Comfortable receiving direction, feedback, and ongoing training.
- Able to prioritize responsibilities without needing constant supervision.
- Interested in learning more about dog behaviour, safe handling, and positive-reinforcement care.
- Looking for stable part-time employment and able to make a meaningful commitment to the position.
Previous experience in dog daycare, boarding, veterinary care, grooming, training, reception, customer service, or animal care is an asset. However, we are willing to train the right person who demonstrates reliability, sound judgment, and a genuine desire to learn.
Physical Requirements
This is an active position. Applicants must be able to:
- Work both indoors and outdoors in changing Alberta weather.
- Stand and walk for extended periods.
- Bend, crouch, kneel, reach, and move throughout the facility.
- Lift and carry approximately 25 pounds or more.
- Safely handle dogs of different sizes, strengths, and energy levels.
- Work around barking, dog hair, cleaning products, water, mud, and normal animal-care odours.
- Respond quickly when a dog or safety situation requires immediate attention.
Schedule Availability
This position is designed to provide regular weekend coverage, along with limited weekday opening or closing support.
The expected schedule will include:
- Regular Saturday and Sunday shifts.
- Availability on statutory holidays and during busy boarding periods.
- One or two weekday opening or closing shifts each week.
- Occasional additional shifts to assist with vacation, illness, or operational coverage.
Typical weekday opening and closing coverage may fall within the following hours:
Monday–Friday:
6:00 am – 7:00 pm
Saturday, Sunday, and statutory holidays:
8:00 am - 5:00 pm
Applicants must be consistently available on weekends. This position is not suitable for someone seeking weekday-only employment or occasional weekend work.
Location and Transportation
Barking Good Pet Services is located on an acreage in the Springbank area, west of Calgary.
Applicants must have reliable personal transportation. Public transit does not service our location, and dependable transportation is essential for opening, closing, weekend, and winter shifts.
Application Requirements
To help us identify applicants who have carefully reviewed the position, please include a brief cover letter answering the following question:
1) This position is a combination of dog care support and providing a positive customer experience. What interests you about this combination of these responsibilities?
2) This role requires weekend and some statutory holiday availability along with either one or two opening or closing shifts per week. Tell us about your ability to meet these needs.
3) Our location is outside of the city limits with no public transportation. You will need dependable transportation for your shifts.
Only applications that include a response to the question above will be reviewed.
Pay: $16.00-$18.00 per hour
Work Location: In person
