Provide crisis intervention and emotional support to clients; assist clients to assess their situation, provide information and referral to appropriate community resources with a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients.
Conduct assessment, intake and assume case management responsibilities.
For clients who need to leave their homes, assist by giving them access to our home.
Complete risk assessments and assist in developing safety planning for the client. If children are involved, help clients address the needs and safety concerns of their children.
Input client information into database, document accurate records of abuse and maintain up-to-date records of service delivery and client case files.
Track and compile monthly KPI reports.
Advocate on behalf of the client within the legal system, helping them navigate the complex process of obtaining protection, seeking legal assistance, and/or other specific needs of the case.
Provide emotional support, validation, and a safe space for clients to express their feelings and fears.
Help clients regain their sense of self-worth and self-esteem by connecting them with relevant skill-building resources and leading life-skills sessions within the home.
Participate in staff and team meetings, and professional development opportunities as required.
