About Us
We are a collaborative, patient-centred Family Health Team committed to providing high-quality primary care services to our community. Our interdisciplinary team, including physicians, nurses, and allied health professionals work together to support patient care, operational excellence, and continuous improvement.
Position Summary
The Digital Communications and Outreach Coordinator is a newly created role with the responsibility of promoting Get Well Family Health Team’s programs, services, and initiatives to patients, community members, health establishments, and local organizations to enhance the organization’s visibility through digital communication channels.
This role will manage the website, social media platforms, and create engaging content that promotes health education, awareness, and access to services.
Key Responsibilities
Social Media and Digital Communications
- Manage and maintain the organization’s social media platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter).
- Create and schedule engaging, accurate, and accessible content that promotes health education, services, events, and community initiatives.
- Assist in creating educational materials, including simple graphics, flyers, and social media content (experience with Canva is a requirement).
- Coordinate with internal teams to ensure consistent messaging and follow-up with community contacts.
- Monitor engagement and respond to comments or messages in a professional and timely manner.
- Track and analyze social media metrics to assess performance and improve engagement strategies.
- Ensure content aligns with organizational branding, privacy standards, and healthcare communication best practices.
Communications and Outreach
- Assist in developing promotional materials including newsletters, brochures, posters, and email communications.
- Support marketing and communications on events, new programs, and public health campaigns. Plan and attend outreach events.
- Coordinate community mail-outs, announcements, and promotional campaigns.
- Maintain an outreach calendar and track engagement activities.
- Develop and maintain relationships with community organizations and agencies through communication, outreach, and collaboration.
Administrative and Reporting
- Prepare reports on social media performance.
- Support internal teams with communications related to community initiatives.
- Support and assist in other duties as assigned by the organization, including administrative tasks, research, or special projects.
Qualifications
- Bachelor’s degree in Communications, Public Relations, Marketing, Community Development, Public Health, or a Health related field.
- Minimum 1–3 years of experience communications, social media management, or health promotion.
- Experience working with community organizations, non-profits, or healthcare organizations is an asset.
- Strong written and verbal communication skills.
- Fluency in a second language is an asset
- Excellent interpersonal, and group facilitation skills.
- Proficiency with social media platforms and content management tools.
- Experience using website platforms or online tools to promote or manage events is considered an asset.
- Computer literacy, including Microsoft Office and Google Suite a must; graphic design, adobe, and Canva experience an asset.
- Ability to build relationships with diverse community stakeholders.
- Ability to work effectively in a multidisciplinary environment.
- Strong organizational, problem-solving, and team work skills.
- Experience in community engagement or event planning, an asset.
Skills and Competencies
- Friendly, approachable, and professional demeanor suitable for public-facing interactions.
- Digital communications and social media strategy
- Health promotion and public education
- Collaborative and team-oriented
- Culturally sensitive and inclusive
Additional Job Details:
- Location: In person, on-site in North York and various outreach event sites in the GTA.
- Driver’s license required for this role. Regular access to a vehicle a strong asset.
- Posting Type: Newly created role
- Use of AI: We do not use AI in the recruitment process. The hiring team reviews and screens all resumes, and selects candidates directly for interviews and offer.
For more information about the Get Well Health Team, please visit: https://getwellteam.ca/
We thank all applicants for their interest in working for Get Well Family Health Team. However, only those selected for further consideration will be contacted.
We are committed to being an equal opportunity employer and are happy to provide accommodations upon request at all stages of the recruitment process. Should you require any disability-related accommodation to support your participation in our recruitment process, please contact us at [email protected] and we will work with you to meet your accessibility needs.
Pay: $22.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Application question(s):
- As many of our patients communicate in Mandarin and Cantonese, the ability to speak either language is considered an asset. Do you speak Mandarin and/or Cantonese?
- Which social media platforms do you have experience building content for and managing?
- Do you have experience using website platforms or online tools for promotional marketing?
Experience:
- Public Relations or Marketing: 2 years (preferred)
- Community Outreach or Public Health: 2 years (preferred)
- Digital Communications and Social Media Management: 2 years (preferred)
Licence/Certification:
- driver's license and daily access to a vehicle? (required)
Work Location: In person
