Findhelp Information Service (Findhelp) is looking to evolve our People and Culture, and transformation leadership. As a designated Great Place to Work, we have a strong foundation to build upon. We are in a time of transition and are excited to introduce a NEW Associate Director, People and Transformation role! This role will support a strategic review of our organization, including engagement to align our structure to our future and purpose. This leadership role will initially have the opportunity to cover the day to day department functions as coverage for a short leave for our People and Culture Manager. This will provide strategic insight into the operational functions, as well as the opportunity for hands-on experience working with both unionized and non unionized teams, at a national organization. With a strong focus on strategic leadership, this position will support employees across five provinces through strategic People and Culture programs that promote engagement, belonging, collaboration and organizational growth. You will contribute to organization, innovation and transformation working closely with our Senior Leadership Team and a People and Culture advisory group. The successful candidate will have the opportunity to explore new ways of working, and tools to transform the workflow (e.g. HRIS systems, AI), in addition to contributing to our organizational innovation, leadership and strategy. This role is part of the organizational review and will evolve as the transformation unfolds. If you are a dynamic Certified Human Resources Leader (or working towards designation) and are looking for an exciting opportunity to make a difference, we want to hear from you!
We're looking for an individual who is passionate about addressing the systemic barriers that create inequities across our social service systems, fostering connections and creating solutions to build strong communities.
The Associate Director, People and Transformation position will support the organization and the systems in which we operate in such a way that is grounded in our values and commitment to People First, aligned with the organizational strategic priorities and rooted in a leadership framework which includes the following key competencies:
Innovation: experiment & learn; evolve & transform; efficiency/effectiveness; work SMART
Collaboration: existing & new partners and allies; connection to each other; engaging volunteers, partners & community
Organizational Excellence: governance & structure; accountability & transparency; risk identification & mitigation; compliance & administration
Strategy and Leadership: strategic framework; leadership – excellence, impact, effectiveness & innovation; learning – personal/professional; proactive vs reactive
Values: diversity, equity and inclusion; impact; people first framework
Who We Are:
Findhelp connects people to support when and how they need it through 24/7 multilingual navigation, crisis response, specialty helplines, online searches, and a comprehensive database of human and social services. Through strategic partnerships, collaboration, and innovation, we support direct service in six provinces and online service in three territories.
20 years after collaborating to bring 211 to Canada, Findhelp has grown and flourished. We have evolved our collective impact through an amplified commitment to equity, innovation and system building. Our vision, mission and core values have guided our strategic focus on continually improving services and systems. With a focus on removing barriers for the most vulnerable in our communities, we have built strong and progressive partnerships with more than 200 organizations and stakeholders across North America.
By underpinning our partnerships in innovation, we have transformed our services, equity commitments, and system-level impact. We have deepened and expanded our relationship with United Ways across the country, to help evolve 211 as core community social infrastructure, while leveraging our core competencies to create meaningful social change at a local, provincial, and national level.
Salary & Benefits
This full-time position offers a salary range of $80,000 to $100,000, 35 hour work week, hybrid work option, and comprehensive benefits package.
How to Apply
Along with your resume, please provide a cover letter with a description telling us a bit about yourself, what interests you about this opportunity and the assets that you would bring to this role.
Applications can be submitted to: Cristina Umana, People and Culture Manager. Posting will remain active until the position is filled.
Findhelp Information Services believes in a workplace culture of inclusion that is welcoming, respectful, safe and empowering for all staff. It is critical to our success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.
If you require accommodation at any stage of the hiring process, please inform us. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send your request to People and Culture at [email protected]
