Overview
Join our dynamic healthcare team as a Medical Receptionist and be the friendly, organized face of our medical practice. The Happy Valley Family Health Team is a dynamic team of professionals including 11 Family Physicians, Dietitian, Pharmacist, Mental Health Workers, Nurses, Nurse Practitioners and administrative support.
In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks with efficiency and professionalism. Your energetic approach will help create a welcoming environment where patients feel valued and cared for from the moment they walk through the door. This paid position offers an exciting opportunity to develop your skills in a fast-paced medical setting, contributing to high-quality patient care and smooth office operations.
Duties
- Greet patients warmly and assist them with check-in procedures using our electronic medical records system
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Verify patient information, update medical records, and ensure all documentation is complete and current
- Handle front desk responsibilities including billing, payment processing, and appointment confirmations
- Maintain organized office flow by coordinating patient appointments and follow-up visits efficiently
- Support clinical staff
- Ensure compliance with privacy regulations and maintain confidentiality of sensitive patient information
Experience
- Previous experience working as a dental receptionist or in a medical office environment is highly preferred
- Familiarity with electronic medical records (EMR) systems is preferred
- Strong knowledge of medical terminology to accurately communicate with patients and staff
- Proven office experience handling multi-line phone systems and front desk operations
- Demonstrated ability to provide excellent customer service in a fast-paced setting
- Administrative experience supporting medical or dental practices is a plus
- Ability to multitask efficiently while maintaining attention to detail in a busy healthcare environment
Join us to make a difference in patients’ lives by delivering outstanding service in a vibrant, supportive setting!
Please forward resume by August 7th 2026 to:
Happy Valley Family Health Team
Attention: Stephanie Greve, Clinic Manager
268 Maiden Lane, P.O. Box 1120, St. Marys, ON, N4X 1B7
[email protected]
Thank you to all applicants who apply. Only applicants selected for an interview will be contacted. The Happy Valley Family Health Team welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates takingpart in all aspects of the selection process.
Pay: $20.00-$22.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
