Overview
Join a Newfoundland Organization with Purpose
Island Furniture Association is a not-for-profit social enterprise that has served Newfoundland and Labrador since 1979. We provide quality home furniture while creating meaningful and inclusive employment opportunities within our community.
We are seeking a friendly, motivated, and customer-focused Sales Associate to join our Aberdeen Avenue store.
About the Role
As a Sales Associate, you will help customers find furniture that suits their needs, preferences, homes, and budgets. You will support customers throughout their purchasing journey—from the initial greeting and product selection to the completion of the sale and delivery arrangements.
This is a full-time, on-site position based at our 50 Aberdeen Avenue location.
What You Will Do
- Welcome customers and identify their furniture needs, preferences, and budgets.
- Provide knowledgeable recommendations on furniture products, styles, features, and functions.
- Guide customers through the purchasing process and complete sales.
- Build positive customer relationships that encourage repeat business and referrals.
- Track customer inquiries and follow up on sales leads.
- Work toward individual and team sales targets.
- Accurately process sales transactions and customer payments.
- Maintain current knowledge of products, promotions, pricing, and inventory.
- Assist with showroom staging, merchandising, restocking, and maintaining an organized sales floor.
- Collaborate with delivery and logistics teams to support accurate and timely order fulfilment.
- Help customers understand how their purchases support Island Furniture’s social mission.
- Perform other related duties based on operational needs.
What We Are Looking For
- A genuine interest in sales and helping customers.
- A warm, approachable, and professional personality.
- Strong communication, listening, and interpersonal skills.
- Excellent customer-service and relationship-building abilities.
- Reliability, punctuality, organization, and a positive attitude.
- Motivation to meet and exceed sales targets.
- Ability to work independently and as part of a team.
- Comfort working in a commission-based sales environment.
- Flexibility to work a retail schedule that may include weekends.
- Previous retail, customer-service, or sales experience is preferred.
- Furniture or home-goods sales experience would be considered an asset.
- Ability to assist with moving furniture during showroom demonstrations or staging, with reasonable accommodation where required.
We are willing to train the right candidate who demonstrates motivation, a willingness to learn, and a genuine interest in customer service and sales.
What We Offer
- A starting wage of $18.00 per hour.
- Additional earning potential through commission.
- A full-time schedule of 37.5 hours per week.
- A friendly, supportive, and close-knit team.
- The opportunity to work for a mission-driven nonprofit organization.
- Opportunities to develop your sales experience and grow with the organization.
- The chance to be part of an organization that has supported the St. John’s community for more than 45 years.
Grow with Us
This is an exciting time to join Island Furniture as we prepare for our future move into a new 46,000-square-foot facility on Kenmount Road and continue expanding our operations.
We are looking for someone who wants to develop their skills, contribute to the success of the store, and grow alongside the organization.
How to Apply
Please submit your résumé through Indeed or email it to [email protected].
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: From $18.00 per hour
Benefits:
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Work Location: In person
