Job Summary:
As a Supervisor, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality, and cleanliness are achieved.
Through your knowledge of the quick-service industry, you take pride in supporting the Owner in the day-to-day operations of a fast-paced restaurant.
This position is a great opportunity for someone who is interested in growing into a Manager role in the future. Promotion will be considered based on performance, reliability, leadership, and business needs
Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
How you will make an Impact:
- Manage the shift by ensuring your team has all the tools they need to succeed
- Follow Tim Hortons standards and guidelines when preparing products for guests
- Follow all operating guidelines for each piece of equipment
- Train, coach, and support a diverse team to achieve and maintain Tim Hortons’ high standards of operation
- Promote a respectful team environment through open communication and understanding
- Support inventory, ordering, cleanliness, food safety, and daily restaurant operations
- Help resolve guest concerns in a professional and positive manner
Qualifications:
- Previous Tim Hortons, quick-service restaurant, food service, or supervisory experience is preferred
- Strong leadership, communication, and problem-solving skills
- Reliable, responsible, and able to work in a fast-paced environment
- Full-time availability required
- Must be available for flexible shifts, including early mornings, evenings, weekends, and holidays as required
Preferred
Preferred
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Functional Expert: Considered a thought leader on a subject
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Team Player: Works well as a member of a group
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
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Leader: Inspires teammates to follow them
Preferred
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Peer Recognition: Inspired to perform well by the praise of coworkers
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Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
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Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
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Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
