Training Specialist

CAD Rail Fleet Services
Toronto, ON

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Job details

Full-time

Qualifications

Microsoft Powerpoint
Maintenance
Microsoft Office
Project management
Presentation skills
Bachelor's
Human Resources
College diploma
Communication skills

Full job description

Summary of the role:

The Training Specialist SME will be responsible for providing hands on and subject matter training within the Metrolinx Legacy Fleet Maintenance operations. This individual will report to the Manager- People Development and Training and partner with the business to provide training support across the project. The specialist will work collaboratively with the site leadership and management team to ensure all areas of training are supported and business priorities are interpreted into very detailed approaches.

Core Accountabilities:

Act as primary lead for every aspect of training while maintaining strong rapport with maintenance personnel
Essentially support a culture where safety, customer service and equal opportunity is at the forefront
Guide and support the leadership team on all aspects of training
Educate clients and/or employees to ensure it is a safe environment while communicating the best practices in terms of operations, inspections and troubleshooting customers’ product
Design effective training programs, courses and e-learnings including effective testing programs (competency validation)
Utilize expertise to deliver clear instructions, guidance, and support to employees during on-the-job training, ensuring effective learning and development.
Develop tests that will evaluate the progression and learning comprehension of the trainees
Develop and identify programs that need refresher training to ensure compliance with safety rules and regulations pertaining to maintenance
Improve organizational efficiencies pertaining to maintenance and troubleshooting
Liaise with project managers to determine training needs and schedule training sessions
Develop and conduct evaluations based on feedback on the training
Maintain accuracy of training records and ensure training related policies are in accordance with the necessary guidelines
Support the development as well as implementing company policies and regulations focusing on promoting a safe and healthy environment
Ensure that all Training related policies are followed in accordance with the established guidelines
Advise the Manager- People Development and Training of any developing issues or potential issues that could arise in a timely manner
Produce timely and quality periodic reports that are required for the Senior Manager-Human Resources and Sr. Maintenance Manager
Ability to create, track and present overall Key Performance Indicators (KPIs) to measure success

Qualifications:

Railway industry experience is a requirement
University degree or College Diploma focusing on Human Resources Management/Training or Adult Education or Instructional Training (or related professional certification)
3 to 5 years in a Training position that requested the development & delivery of training material & procedures, preferably in Rail Transit industries (or related)
Ability to act as a subject matter expert
Experience in dealing and being accountable for results and overall performance
Excellent presentation & communication skills and impeccable ethics
Strong problem solving, project management and planning/organizing skills
Strong knowledge of the MS Office, including an above-average abilities of PowerPoint

Nice to have:

Previous experience in heavy industries and/or rail/passenger rail maintenance
Experience working in a Unionized environment and dealing with multiple trades
Rail Equipment Operator (REO) experience

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