Job Summary
Domaine de Grand Pré is seeking a confident, organized, and hospitality-driven professional with strong wine knowledge and exceptional customer service to join our team as Tasting Room Manager. This role brings together hands-on leadership in the tasting room with guest communication, tour and tasting coordination, and support for direct-to-consumer initiatives such as wine club engagement and event execution. The successful candidate will be someone who can lead a team in a calm, steady manner, thrives in a fast-paced environment, and is passionate about wine, storytelling, and Nova Scotian hospitality.
Responsibilities
- Oversee daily tasting room operations and guest experience standards
- Lead, train, schedule, and support tasting room staff
- Drive wine sales, wine club memberships, and customer retention initiatives
- Ensure a welcoming, polished, and service-focused environment
- Handle guest inquiries and customer service resolution professionally
- Assist with planning and execution of winery events, private tastings, and hospitality initiatives
- Handle busy days effectively while maintaining service standards
Job Requirements
- Previous experience in hospitality, wine sales, marketing, or tasting room management
- Strong communication, organizational, and interpersonal skills
- Team-focused, calm under pressure, and personable during high-traffic periods
- Passion for wine, customer service, and brand development
- Comfortable working weekends, holidays, and special events
- Nova Scotia Serve Right certification required
- WSET certification or wine education is considered an asset
What We Offer
- Opportunity to work with a passionate and collaborative winery team
- Competitive compensation based on experience
- Employee benefits such as staff discounts, health insurance
- Gratuities
We are accepting resumés until Jun 20th and will contact the most qualified candidates at that time to schedule interviews the week of June 22nd.
Pay: $20.00-$22.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Store discount
Work Location: In person
