Veterinary Receptionist/Assistant – James Bay Veterinary Clinic
Part-Time (30 hours/week)
James Bay Veterinary Clinic is a well-established small animal practice in Victoria, BC. We are seeking a Veterinary Receptionist/Assistant to join our collaborative team in a busy clinical environment. This role is ideal for someone who enjoys variety in their day and is comfortable balancing both front desk and hands-on patient care responsibilities.
Key Responsibilities
- Professionally welcoming clients and patients in person and over the phone
- Scheduling appointments and managing a high call volume
- Maintaining accurate medical records and client information
- Preparing estimates, processing payments, and handling billing accurately
- Assisting veterinarians during appointments, including patient intakes and handling
- Filling prescriptions and preparing refills with attention to detail
- Supporting clear and effective communication between clients and the veterinary team
- Cleaning and restocking exam rooms
What We’re Looking For
- Previous experience in a veterinary or medical setting (preferred)
- Confidence balancing multiple priorities while maintaining accuracy and efficiency
- Strong communication skills and attention to detail
- A calm, solutions-focused approach in a fast-paced environment
- Availability for 3 shifts per week (10-hour days), including Saturdays (required)
Why You’ll Love It Here
- A genuinely supportive and team-oriented environment
- A balanced role combining client care and hands-on patient support
- The opportunity to build relationships with long-term clients and their pets
- Meaningful work where you contribute to patient care every day
To apply, please submit your resume and a brief cover note highlighting your relevant experience.
Only candidates selected for interviews will be contacted.
Pay: $21.00-$23.00 per hour
Benefits:
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Store discount
- Wellness program
Work Location: In person
