Main Purpose of the Post:
The main purpose of the post is to teach babies and toddlers water confidence and water safety following the Water Babies specific lesson plans and course structure.
Responsibilities:
- To be responsible for specific customers in set classes each week and to provide them with a high quality of swimming tuition in line with the Water Babies standards.
- To liaise with the office and flag any on-going concerns or worries with any specific customer - which may include dealing with ‘Water Wobbles’ or other related or non-related issues.
- To be responsible for providing weekly feedback on each class
- To arrive at each venue prior to the first class commencing and to remain on site until the last customer has left and to complete duties in line with office processes
- To assist with meet and greets where required, this will include carrying out your own if the class is your first of the day at that venue.
- To be responsible for cleaning all kit in line with company guidelines
- To ensure all kit and wetsuits are dried at the end of every session and stored appropriately
- To ensure the hours logs are correctly completed and sent to the relevant person in line with the payroll schedule
- To provide cover for other classes throughout the franchise area where needed.
- To actively identify areas for improvement within the teaching schedule.
- To attend the teachers’ supper each cycle.
- To attend any training sessions or professional CPD’s required to maintain qualification and to further improve teaching knowledge.
- Maintain order and up to date records in relation to all relevant documentation and administration procedures.
- Report any incidents, accidents or near misses in line with Water Babies policies and procedures.
- To complete visual risk assessment of pools attended and report back to the office if changes are to be made.
- To liaise with pool contacts and report down time to office, assisting with communication to carers where needed. To perform additional duties during pool down time when requested such as leafleting.
- Undertake such other duties commensurate with the grade of the post as may be reasonably required.
Key Result Areas:
- To provide high quality swimming tuition in line with the Water Babies standards.
- Continue to develop swimming knowledge to further improve teaching standards.
- To communicate with the office any concerns with clients to ensure client satisfaction is at Water Babies standard.
Competencies:
- Solves problems creatively by, identifying the problem, evaluating the alternatives and finding innovative solutions.
- Makes controlled responses in stressful situations, such as when faced with negative responses.
- Sets high standards for self and others.
- Plans with colleagues and members work schedules and resource requirements that will ensure agreed standards are reached, and where appropriate exceeded.
- Expresses both verbally and written, ideas and information in ways that are appropriate, accurate and concise.
Work Remotely
Pay: $25.00-$30.00 per hour
Application question(s):
- Are you willing to travel between York region and Toronto?
- Are you willing to work both weekends?
- Do you have a reliable transportation to ensure you arrive on time for all scheduled shifts?
Work Location: In person
