Job Summary
The Service Technician is responsible for diagnosing, repairing, and maintaining a variety of commercial cleaning equipment, including scrubbers, propane burnishers, and other janitorial machinery. This role plays a crucial part in ensuring optimal equipment performance and longevity. It requires strong mechanical aptitude, independent work ability, and exceptional attention to detail to maintain operational excellence and customer satisfaction.
Responsibilities
o Perform routine maintenance, inspections, and troubleshooting on cleaning equipment, including battery-operated and propane-powered machines.
o Diagnose and resolve mechanical issues, replacing or repairing faulty components using hand and power tools.
o Conduct preventative maintenance to optimize equipment performance and extend lifespan.
o Assemble, disassemble, and reassemble machinery as necessary.
o Accurately read and interpret schematics, technical manuals, and maintenance guides to ensure precise repairs.
o Keep thorough records of all repairs, maintenance services, and part replacements to support tracking and compliance.
o Collaborate with the Service Manager to ensure availability of necessary parts and supplies.
o Assist with parts inventory management by tracking frequently used components and suggesting re-orders as needed.
o Engage professionally with clients and team members, providing clear updates on equipment status and estimated repair times.
o Educate clients on basic maintenance practices to help prolong equipment performance.
o Report recurring issues to the Service Manager to identify trends and improvement opportunities.
o Follow all safety protocols when handling equipment and hazardous materials.
o Use personal protective equipment (PPE) and ensure safe handling of machinery during repairs and servicing.
o Strong mechanical knowledge with experience in small engine repair, ideally in automotive or janitorial equipment.
o Proficiency with hand tools, power tools, and diagnostic equipment.
o Familiarity with reading and interpreting technical schematics and manuals.
o Excellent problem-solving skills to diagnose and troubleshoot complex mechanical issues.
o Ability to lift and maneuver equipment weighing up to 100 pounds.
o Strong customer service skills, with the ability to communicate clearly and professionally with clients and team members.
o Ability to work independently and provide detailed updates on service progress.
o Keen attention to detail to ensure accurate repairs and maintenance.
o Travel to various sites in the region when needed.
o Ability to maintain organized records of services performed.
Requirements
- Minimum of 2 years’ experience in equipment or automotive repair, preferably with janitorial machinery.
- Strong mechanical knowledge with experience in automotive repair or similar fields.
- Proficiency with hand tools, power tools, welding equipment, and schematics.
- Ability to perform heavy lifting safely and work with various maintenance equipment.
- Previous experience with assembly, diagnostics, and troubleshooting is advantageous.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid driver’s license is required for certain roles involving vehicle inspection or movement. (Must be able to obtain a driver's abstract prior to hiring)
Thank you for your interest in joining S&I Services Group. We are excited to learn more about you and the experience you would bring to our team.
S&I Services Group is committed to an inclusive and accessible recruitment process. Accommodation is available upon request for candidates taking part in all stages of the recruitment and hiring process.
This posting is for an existing vacancy. S&I Services does not use artificial intelligence to screen, assess or select applicants. Applications are reviewed by members of our recruiting and hiring team.
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
Work Location: On the road
