Overview
Trinity Lutheran Church Delta, We are seeking a dynamic and organized Summer Camp Relationship Manager to join our team. This role is vital in fostering strong relationships with church, campers, parents, and partners to ensure a memorable and engaging summer experience. The ideal candidate will possess excellent communication skills, project management expertise, and a passion for customer service. This position offers an exciting opportunity to contribute to a vibrant community program while developing valuable skills in relationship management, marketing, and client engagement.
Duties
- Manage and nurture relationships with campers, parents, and external partners to promote program satisfaction and retention
- Coordinate and oversee camper enrollment processes
- Develop and implement communication strategies to keep stakeholders informed about camp and church activities, schedules, and updates
- Collaborate with marketing teams to promote activities programs through various channels
- Analyze camper feedback and engagement data to identify opportunities for program improvement
- Support account management efforts by maintaining accurate records of church information and interactions
- Assist in planning special events or activities that enhance camper experience and community involvement
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring positive interactions at all touch points
Requirements
- Experience in project management, customer relationship management, or account management roles is asset
- Analysis skills with the ability to interpret message to inform decision-making
- Excellent communication skills, both written and verbal, with the ability to engage diverse audiences
- Background in marketing or financial services is a plus but not required
- Demonstrated ability to deliver outstanding customer service in fast-paced environments
- Ability to manage multiple priorities effectively while maintaining attention to detail
- Passion for working with youth and community programs is highly desirable
- Fluent in Chinese or French will be asset
This position offers an engaging environment where your skills in relationship building, project coordination, and strategic communication will directly impact the success of our summer camp programs.
Pay: $32.00-$37.00 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
