Transitions is looking for a creative, innovative and energetic person to become a Team Lead for our Adult Services Program in a temporary position from June 1, 2026 to January 15, 2027.
A Team Lead supports the leadership team in fulfilling Transitions’ purpose while modeling our Core Values: Diversity, Connection, Community, Teamwork, Inclusion, and Belonging. Through coaching and mentorship, the Team Lead supports Direct Support Professionals in providing positive, person-centered supports. The successful candidate will value equality and have strong organizational, leadership, training, and problem-solving skills, with the ability to oversee up to twenty-five (25) staff. Community networking and facilitating supports for multiple people is required. The person must be able to work independently within a flexible schedule, including participating in a rotating one-week on-call schedule covering weekdays and weekends approximately once every five (5) weeks.
The person must be able to work independently and within a flexible schedule, including providing one full week (incl. weekend)of on-call support on a rotating basis (approximately once every five (5) weeks.
Hours of Work Staff work within a pre-determined rotation. Schedules are provided in advance; however, occasional shift adjustments may be necessary to meet with needs of the individuals or the program. Shift times include: 8:00am- 4:30pm, with rotating 1:00pm - 9:30pm shift approximately once every five weeks.
JOB RESPONSIBILITIES:
Key Job Challenges:
- Balancing multiple demands and responding to immediate needs.
Decision Making:
- Scheduling of staff to meet the needs of persons supported.
- Mitigating the day-to-day operational needs for service delivery.
- Decision making as required when providing On-Call Supports.
Key Contacts:
- Internal: Direct Support Professionals, Persons Supported, Parents/Guardians, Office Staff
- External: Community Agencies and Partners, Employers, PDD-Disability Services Caseworkers.
Leadership and Support to Direct Support Professionals:
- Understands and supports Transitions’ Vision and Mission statements.
- Is knowledgeable about Transitions framework and has an understanding of the strategic/operational plans that guide the services we provide.
- Is professional, honest and ethical at all times.
- Coaches, supports and provides direction to team members.
- Deals effectively with crisis; assessing the risk and acts accordingly.
- Attends and participates in Team Lead meetings.
- Completes staffing schedules and ensures staff have adequate training.
- Chairs team meetings.
- Identifies and shares with team members, resources and services within the community.
- Identifies staffing needs with Supervisor and may be involved in the interviewing and selection process for staffing.
- Oversees the in home orientation process.
- Contributes and participates in team member’s performance appraisals.
- Participates in the On-Call rotation (approximately once every 6 weeks).
- Trained in all aspects of personal care needs and is able to teach and support staff in this area. Is able to provide personal care, if needed.
- Complies with all workplace health and safety rules and guidelines. Completes Working Alone Safety Checks on staff as part of the Occupational Health and Safety Requirements
- Identifies teams’ training needs with Supervisor and helps to create a plan to address the needs.
- Other duties as assigned.
Qualifications:
- Diploma in Disability Studies or related area of study. Previous direct or related experience may be considered equivalent.
- A minimum of 2 years’ experience in the disability or related field of work.
- Previous leadership experience is an asset.
- Strong organizational, problem solving and interpersonal skills.
- Ability to effectively communicate (both verbal and written).
- Previous work experience in a not-for-profit organization would be an asset.
- Must have a clear, current Criminal Record Check, which includes Vulnerable Sector.
Job Type: Full-time
Pay: $24.24-$31.90 per hour
Application question(s):
- Do you own a personal and reliable vehicle?
- Do you have your current Emergency or Standard 1st Aid & CPR AED Level C
- Do you have any availability restrictions? If so please indicate:
- Do you posses or are you able to obtain a clean and clear Criminal Record Check with Vulnerable Sector, newer than 6 months ?
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
