Job Overview
We are seeking a n EXPERIENCED, detail-oriented and friendly Dental Receptionist to join our dental practice. In this vital role, you will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. The ideal candidate will have experience in a dental office environment and possess strong organizational skills to ensure the smooth operation of our front desk. Our office works Tuesday - Friday and one Saturday per month. 8-4. Wage is $38- $40 an hour depending on how many years of experience and if you have dental experience.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures.
- Schedule and confirm appointments using Dentrix or similar dental software.
- Manage phone systems to handle incoming calls, answer inquiries, and provide information about services.
- Maintain accurate patient records in electronic medical records (EMR) systems, ensuring all documentation is up to date.
- Process patient payments and assist with insurance verification and claims submission.
- Communicate effectively with dental staff regarding patient needs and appointment changes.
- Utilize medical terminology to accurately document patient information and treatment plans.
- Ensure the front desk area is organized and welcoming for patients.
Requirements
- Previous experience as a Dental Receptionist or in a similar administrative role within a dental office is preferred.
- Proficiency in dental software such as Dentrix or Epic is highly desirable.
- Strong understanding of medical terminology related to dentistry.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Familiarity with office procedures, including handling phone systems and managing electronic medical records.
- A positive attitude and a commitment to providing exceptional patient care are essential for success in this role.
Join our team and contribute to creating a welcoming atmosphere for our patients while ensuring efficient office operations!
Job Type: Full-time
Pay: $38.00-$40.00 per hour
Expected hours: 30.0 per week
Benefits:
Work Location: In person
