Front Desk Agent – Comfort Inn Lakeshore
Comfort Inn Lakeshore is currently seeking a Front Desk Agent to join our team. This position offers a variety of shifts, including 7:00 AM–3:00 PM, 3:00 PM–11:00 PM, and 11:00 PM–7:00 AM. Availability is required on weekdays and weekends.
Responsibilities
As a Front Desk Agent, you will play a key role in ensuring an excellent guest experience. Responsibilities include, but are not limited to:
- Greet and assist guests in a friendly and professional manner
- Answer phone calls and respond to guest inquiries
- Take, modify, and manage reservations
- Check guests in and out efficiently
- Balance cash and credit card transactions
- Assist with breakfast preparation and clean-up
- Perform laundry duties as needed
- Operate the hotel’s computer and phone systems
- Address and resolve guest requests or concerns promptly
- Complete front office tasks in accordance with hotel policies and procedures
Qualifications
- Strong attention to detail and reliability
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Previous hotel or hospitality experience required
Position Details
- 16-32 hours a week
- Hours may fluctuate based on business needs
If you are friendly, dependable, and enjoy working in a customer-focused environment, we would love to hear from you.
How to Apply
Please submit your resume online to indeed or apply to [email protected].
Pay: From $17.60 per hour
Benefits:
- Dental care
- Life insurance
- Paid time off
- Store discount
- Vision care
Application question(s):
- Are you available to work 7am-3pm shifts?
- Are you available for a variety of shifts including days evenings and nights?
- Are you available to work weekends?
- Are you available to work 3pm-11pm shifts?
- Are you available to work 11pm-7am shifts?
Experience:
- Customer Service: 2 years (required)
- Hotel Front Desk: 2 years (required)
Location:
Work Location: In person
