Ready to lead change and modernize how government funding is delivered?
Join us as a Senior Program Business Analyst to lead implementation activities and help shape the future of public service. Bring your skills in business analysis, digital transformation, and stakeholder engagement to a role where your work truly makes a difference. Using your advanced technical skills and excellent stakeholder management skills, you will be working closely with client ministries to help them with onboarding their Transfer Payment (TP) programs onto enterprise Transfer Payment Ontario (TPON) system and improve transfer payment administration processes.
As a Senior Program Business Analyst, you'll lead projects that modernize systems, improve user experiences, and support ministries across Ontario in adopting innovative solutions. Learn more about the work that we do.
Transfer Payment Ontario is an enterprise innovation and excellence hub promoting best practices in transfer payment administration. We manage OPS-wide digital system – TP Ontario, or TPON, allowing TP recipients to interact with government ministries and receive program funding that supports Ontario communities.
The
Program Implementation team partners with Ontario government ministries to onboard their Transfer Payment programs onto the TPON platform and enhance the way public funding is delivered. It is a dynamic and diverse team of Senior Business Analysts (Implementation Leads) who thrive on collaboration, problem-solving, and driving meaningful change in how government supports communities. Program Implementation team culture is rooted in mutual support, excellence, and innovation.
As part of the team, you will:
- lead initiatives that improve transfer payment processes and support system modernization
- collaborate with ministries and central agencies to promote and guide the use of the TPON system
- assess ministry needs, gather future-state requirements, and identify opportunities for improvement
- prepare clear, strategic materials such as project plans, fit-gap analyses, and presentations for stakeholders
- support user experience (UX) and digital innovation projects to enhance the TPON platform
- deliver change management sessions and share best practices with internal and external users
You can:
- conduct business analysis and process improvement using tools such as Siebel based client-relationship management (CRM) and Adobe software
- develop and implement process improvements and digital strategies that enhance client experience
- interpret data to identify trends, risks, and opportunities for improvement
You can:
- build strong relationships and collaborate with internal and external partners
- facilitate workshops and present recommendations to diverse audiences
- influence decisions through clear communication and consensus-building
- prepare strategic documents, including reports, presentations and briefing materials
- provide strategic advice to senior leadership and stakeholders
You can:
- conduct research and analyze complex information to develop actionable insights and recommendations
- evaluate policy gaps and propose solutions aligned with strategic goals
- understand government policies and decision-making processes
- identify root causes of issues and implement practical, collaborative solutions
You have experience:
- leading program and policy development, delivery, and implementation
- applying project management methodologies to monitor progress and deliver results
- supporting change management initiatives
- developing strategies and frameworks to manage multiple priorities effectively
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
