We're Hiring: Virtual Administrative Assistant (Casual Role)
Are you an organized, detail-oriented virtual assistant with a warm and professional communication style? Our growing counselling practice is looking for a Virtual Administrative Assistant to support our team on a casual, as-needed basis.
Position Type: Casual (Remote)
Hours: 9-4:30 pm (CDT) Monday to Friday
Pay: Hourly (based on billed hours)
About Us:
We are a compassionate counselling practice dedicated to supporting individuals, couples and families with their mental health and wellbeing. As our client base grows, we’re seeking a reliable admin assistant to help keep things running smoothly behind the scenes.
Your Role Will Include:
- Responding to client enquiries via email or phone
- Responding to website inquiries
- Managing faxes and voicemails
- Booking, rescheduling and cancelling appointments
- Managing calendars for counsellors
- Processing invoices and handling basic admin tasks
- Liaising with our practitioners to ensure smooth client support
- Managing our social media pages
- Direct bill to insurance companies & communicate with insurance companies
Ideal Candidate:
- Has experience in admin or customer service (experience with health or counselling practices is a plus)
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Tech-savvy: comfortable with scheduling systems, spreadsheets, and online platforms
- Warm, professional, and respectful when interacting with clients
- Speaks in other languages such as Spanish
- Experience with managing social media pages (making posts and sharing posts)
*We ask that you please do not apply if you have any other commitments that conflict with the availability we are looking for.*
*Please do not call the office to inquire about the status of your application.*
*Please note that this is not a full-time position, you bill us for the number of hours you work*
We look forward to hearing from you!
Job Type: Casual
Pay: From $18.00 per hour
Application question(s):
- Do you have a private working space to help you maintain confidentiality while working for us?
- Do you have any other commitments such as classes or other work commitments that would get in the way of you being able to answer client calls or emails?
- Are you available between 9 am - 4:30 pm (CDT) Monday to Friday?
Experience:
- Reception/Admin: 3 years (preferred)
Language:
Location:
Work Location: Remote
