Position: Office Clerk
Reports to: Team Lead/ Manager
Location: Mississauga, Ontario
Status: Full-Time
Responsibilities:
- Sign for, record, and direct all incoming Canada Post and courier deliveries
- Deliver, slot, pick up and sort all incoming and outgoing mail
- Process internal and external mass mailings
- Assist with Front Desk as required
- Receive incoming couriers and notify intended recipient(s) as soon as possible
- Scan forms to Offshore and Onshore teams as required
- Maintain accurate records of urgent business mail delivery
- Ensure all lookups mail is processed, counted, and logged
- Work in conjunction with supervisor to formulate process improvements for the mailroom
- Notify individual staff by e-mail or telephone of larger boxes and deliveries
- Other duties as required
Skills/Qualifications:
- Completion of secondary school and basic math skills
- 6 months - 1-year prior experience in customer service/office services/mailroom
- Intermediate knowledge of MS Word, MS Excel
- Knowledge and experience using postage metering machine and UPS Connect
- Strong communication and customer service skills
- Proven ability to multitask, work independently, and set priorities
- Able to lift 50 lbs.
