Job Posting will be closed on June 19th
Quality Control Specialist
Ottawa, ON | Full-time | In Ottawa Office
Salary: From CA$60,000 per year + benefits
About Us
At Westboro Mortgage Investment Corp., we specialize in residential and construction financing and pride ourselves on delivering flexible private mortgage solutions with exceptional service. Our success is built on strong relationships with brokers, borrowers, legal partners, and referral sources.
As we continue to grow, we are looking for a detail-oriented and service-focused Quality Control Specialist to join our Operations team.
About the Role
Reporting to the Director of Underwriting, the Quality Control Specialist plays a key role in ensuring mortgage files are accurate, compliant, and fully satisfied prior to funding.
This position acts as a central point of coordination between underwriting, brokers, lawyers, and funding teams to help ensure smooth and timely closings while maintaining strong quality assurance standards.
Key Responsibilities
- Review mortgage commitments and supporting documentation to ensure all conditions have been satisfied in accordance with company policies and guidelines
- Verify legal instructions, pre-funding worksheets, and mortgage documentation for accuracy and completeness
- Ensure all mortgage files are properly coded and maintained within internal systems for reporting and compliance purposes
- Coordinate with brokers, lawyers, and closing service providers to support accurate and timely mortgage closings
- Monitor pipelines and follow up on outstanding conditions, registration documents, and closing requirements
- Escalate discrepancies, compliance concerns, or unusual transactions to the appropriate internal stakeholders
- Maintain organized and accurate digital file records to support strong quality assurance and audit results
- Work collaboratively with underwriting, funding, and operations teams to resolve issues efficiently
- Provide underwriting support and team coverage as required
Qualifications & Experience
- 2–3 years of experience in mortgage administration, fulfillment, quality control, or lending operations
- Post-secondary education in Business, Finance, or a related field is preferred
- Strong understanding of mortgage documentation, closing processes, and compliance requirements
- Experience within private lending and/or construction financing is considered an asset
- Exceptional attention to detail with strong organizational and time-management skills
- Strong communication and relationship-building abilities
- Sound judgment, analytical thinking, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy
Why Join Westboro Mortgage?
- Competitive compensation and benefits package
- Supportive and collaborative team environment
- Opportunity to grow within a dynamic and expanding organization
- Exposure to underwriting, operations, compliance, and funding processes
- Career development opportunities within the mortgage industry
Accessibility & Inclusion
Westboro Mortgage Investment Corp. is committed to creating an inclusive and accessible workplace. Accommodations are available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the process, please let us know.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: From $60,000.00 per year
Benefits:
- Mileage reimbursement
- On-site parking
- Work from home
Application question(s):
- How many years of experience do you have in real estate law?
Education:
- Secondary School (required)
Experience:
- Legal admin: 1 year (required)
Location:
- Ottawa, ON K1Z 6X3 (required)
Work Location: Hybrid remote in Ottawa, ON K1Z 6X3
