Content Quality Assurance & Auditor
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Location: Toronto, ON - Hybrid (In office every Thursday and every fourth Friday of the month)
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Pay Rate: $39.21/hr - $46.28/hr
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Contract Length: 12 Months with possibility for extension
We at Raise are hiring a Content Quality Assurance & Auditor for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
How You'll Succeed:
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Execute Tests Against Standards: Evaluate and validate campaigns and content, raising issues and supporting with issue resolution.
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Campaign Audit Execution: Plan and coordinate audit activities, checklist completion and recordkeeping.
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Communicate Standards & Documentation: Communicate quality standards and parameters to team members; maintain documentation.
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Compliance: Ensure all work adheres to company policies, procedures, and regulatory guidelines.
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Collaboration: Work closely with cross-functional teams throughout the project lifecycle.
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Issue Resolution: Recommend and facilitate solutions to campaign and content issues.
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Defect Analysis: Identify and document defects and inconsistencies; analyze recurring issues.
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Feedback Review: Review and act on feedback from clients, customers, and users.
Must Have Requirement:
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2+ years’ experience in email/web development testing, campaign execution, or quality assurance.
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2+ years' of proven experience in functionally testing emails, websites, mobile applications, and campaign automations using a variety of tools, emulators, browsers, and devices
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Strong experience in QA, SFMC, and end-to-end email campaign execution.
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Hands-on experience with defect tracking systems, workflow management (e.g., JIRA, Bugzilla, Workfront), automated email testing tools (e.g., Litmus, Email on Acid, DiffChecker), and web page testing (e.g., SauceLabs, BrowserStack).
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Experience with accessibility testing to ensure conformance to WCAG 2.0, AODA, and web accessibility best practices.
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Workfront experience or equivalent (Jira)
Nice to Have Skills:
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Experience with Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio, SQL) and knowledge of Salesforce Data Cloud
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Experience as a campaign developer and/or QA Analyst
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Bilingual (English and French)
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or [email protected]
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