Our Victoria, BC team is looking for an enthusiastic Office Administrator! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company. In this role you will also be responsible to perform a variety of administrative duties as required.
Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian, employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.
Troy is a 2025 and 2026 winner of the Canada's Best Managed Companies program !
Responsibilities:
- Scheduling technicians and fitters for pre-scheduled inspections, deficiency repairs and/or service work
- Scheduling technicians and fitters for emergency service calls/repairs as requests arise
- Coordinating with preferred subcontractors
- Organizing lift rentals for job requirements and hotel bookings for out-of-town work.
- Complete data management processes; filing and uploading documentation into ERP system
- Assist with invoicing and billing
- Assisting with reports and quotes including distribution and uploading
- Customer service duties
- Material ordering and receiving
- Create and receive Purchase Orders
- Provide administrative support to sales representatives with customer renewals
- Other administrative tasks as required
Qualifications:
- Post-Secondary Education in Business Administration or related field; or 3 years' working experience
- Experience in data management
- Experience in dispatching and scheduling/coordinating service personnel is an asset
- Ability to adjust to constantly changing priorities
- Ability to multi-task and be a versatile team member
- Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
- Experience in ERP Systems and advanced computer ability an asset
- Industry experience in Fire and Life Safety an asset but not required
**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.
#INDLP
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program
Work Location: In person
