simplyclose Law is a technology-based law firm that provides legal services virtually Ontario-wide. We have fused the traditional elements of legal services with our own proprietary technology to streamline internal operations and create positive customer experiences.
We are currently seeking a Administrative Assistant to join our team of professionals. The Administrative assistant will aid with ensuring smooth client onboarding and day-to-day support.
Primary Tasks/Responsibilities:
- Initiate and provide guidance on the client intake process.
- Accurately maintain and update client records, ensuring all intake forms and documentation are complete and accurate.
- Monitor outstanding client documentation and proactively follow-up to resolve any gaps or delays.
- Serve as the first point of contact for clients via phone, email and in-person, providing professional and friendly service.
- Monitor the closing calendar to support real estate transactions and deadlines.
- Assist with additional phone calls, client communication, document mailing and other transaction-related admin duties.
- Perform other administrative tasks and support as needed to ensure smooth office operations.
Required Skills & Expertise:
- Superior verbal, written and interpersonal communication skills;
- Exceptional attention to detail and strong organizational skills with the capability to manage multiple priorities efficiently;
- Proven ability to handle high volumes of tasks with precision and efficiency;
- Ability to excel both collaboratively within a team and independently;
- Ability to use good judgment and discretion when responding to issues or requests, in a professional and customer-service oriented manner.
- Possess technical skills and willingness to learn new software.
- Prior experience in Real Estate Law is an asset but not required - we welcome candidates eager to learn.
For proper processing, all applications must be submitted via Indeed. Applications received through our website or general office email will not be considered.
Our company is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.
Job Type: Full-time
Pay: $19.00-$23.00 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Education:
- Secondary School (required)
Experience:
- customer service: 1 year (required)
Work Location: In person
