Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
Internship Period
Ideally, we are looking for interns who can start in late June and continue through to December 29, 2026. We understand that students typically return to school after the summer break, so we are happy to consider those able to continue into a fall internship from September to December, either on a full-time basis (40 hours per week) or with adjusted hours during the academic term.
The purpose of the role
Providing Application Support and leading support issue analysis, production triage, and follow-up activities by helping document defects, capture business impact, and coordinate with delivery teams on resolution.
Day-to-day Responsibilities
Assist in gathering, clarifying, and documenting business, functional, and non-functional requirements for retail lending technology initiatives
Support product discovery, process analysis, and solution definition by translating business needs into clear user stories, acceptance criteria, and delivery-ready artifacts
Product & Solution Design
Support the definition of business processes, target workflows, data requirements, and solution options in partnership with business and technology teams
Create and maintain artifacts such as process maps, requirements documents, backlog items, feature briefs, and presentation materials
Participate in agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, and retrospectives
Work closely with engineering, QA, and business stakeholders to clarify scope, resolve requirement questions, and support sprint delivery
Assist with test scenario definition, user acceptance testing, defect triage, and validation of delivered capabilities against business needs
Currently pursuing a Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field
Ability to create clear documentation including business requirements, process flows, user stories, acceptance criteria, and presentation materials
Understanding of software delivery concepts such as APIs, system integrations, data flows, and testing practices
Experience with process mapping, data analysis, or reporting tools such as Excel, Power BI, Visio, or similar tools is an asset
What we offer [For full-time permanent roles]
\uD83D\uDCB0 Competitive discretionary bonus
✨ Market leading RRSP match program
\uD83E\uDE7A Medical, dental, vision, life, and disability benefits
\uD83D\uDCDD Employee Share Purchase Plan
\uD83D\uDC76\uD83C\uDFFD Maternity/Parental top-up while you care for your little one
\uD83C\uDFDD Generous vacation policy and personal days
\uD83D\uDDA5 Virtual events to connect with your fellow colleagues
\uD83C\uDF93 Professional development and comprehensive Career Development program
\uD83D\uDC9B A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!
