The Senior Parking Manager ensures the safe and efficient parking operations, while delivering a service that exceeds our customer/client’s expectations. The Senior Parking Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including staff management, revenue control, safety, and client relations.
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Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards
- Provide support to Operations Manager regarding hiring, onboarding, scheduling, and training new employees
- Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship
- Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion
- Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness
- Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required
- Fill in to provide coverage for front line positions, as needed
- Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests
- Immediately respond to reports of accidents, incidents, or safety concerns
- Communicate professionally at all times with guests, client, and teammates
- Proven experience in the parking management industry with a minimum of 2 years in a leadership role.
- Strong focus on customer service and client satisfaction.
- Proficient in location, profit and loss analysis.
- Demonstrated experience in revenue generation and direct marketing.
- Event management experience is a plus.
- Client relationship management skills.
- Business development and strategic thinking abilities.
- Leadership and team-building skills.
- Technologically proficient with MS Word, Excel, PowerPoint, and contract management software.
- Ability to work both independently and as part of a team.
- Valid driver’s license, reliable personal vehicle, and clean driving record.
Join our team and enjoy an outstanding benefits package, including:
- Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
- Life and AD&D: Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.
- Short-Term Disability (STD): Income protection when you need time to recover.
- Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
- Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
- Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
- Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family
The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.
