POSITION SUMMARY
Location: Donwood Family Resource Centre,
Hours of Work : 24 hours a week (7:00 a.m. - 11:00am Monday - Friday)
Location: Westgrove Family Resource Centre
Hours of Work: 24 hours a week (Tuesdays, Wednesdays, and Thursdays)
One year term with possibility of extension
The Community Support Worker (CSW) works alongside the Family & Community Development Coordinator to provide frontline community support focused on building relationships with community members, supporting daily centre operations, assisting with programs and services, and creating a welcoming and responsive presence within the Resource Centre. The CSW position is part of a Pathways Program, designed to both strengthen Resource Centre services and provide professional development opportunities within the community.
Duties
- Support the daily operations of the Resource Centre to ensure the effective delivery of programs and services.
- Create a welcoming, inclusive, and responsive environment for participants, families, and visitors.
- Work collaboratively with staff to plan, deliver, and enhance Resource Centre programming.
- Greet visitors, answer and direct phone calls, and respond to general inquiries in a professional manner.
- Assist participants by providing information, addressing needs, and referring complex or specialized inquiries to the appropriate staff member.
- Build positive, trusting relationships while maintaining a safe, respectful, and inclusive environment.
- Supervise and engage children through age-appropriate activities and play.
- Facilitate drop-in services and support the delivery of core Resource Centre programs.
- Assist with the planning and facilitation of specialized programs, including Basics of Babysitting, Ready Set Solo, Bookmates, and preschool programming.
- Provide coverage and support for Resource Centre, child, and youth programming as required.
- Coordinate, organize, and distribute clothing donations and other community resources.
- Participate in team meetings, committees, and working groups by contributing ideas and supporting organizational initiatives.
- Maintain accurate program records and assist with the development and distribution of newsletters, community flyers, and other communication materials.
- Support the upkeep of the Resource Centre by organizing spaces, maintaining cleanliness, preparing program materials, and assisting with meal and snack preparation.
Knowledge Skills and Abilities
- Demonstrated ability to work in a community setting and strong working knowledge
of community resources
- Demonstrated ability to maintain professionalism and confidentiality
- Ability to maintain strong boundaries while working and living in the community; recognizing the
challenge that comes with dual roles of a community member and a resource centre
staff member
- Ability to demonstrate cultural sensitivity; being able to engage with participants from a variety of backgrounds with differing beliefs, values and experiences
- Strong interpersonal and communication skills
- Ability to work cooperatively within a team environment and with a broad array of people
- Knowledge of child development, behavior management, family dynamics, interpersonal communication and conflict resolution.
At Family Dynamics, your well-being is our priority:
Supporting others also means supporting our team. We have you covered!
Positive and supportive work environment including active committees:
- Health and Safety;
- Diversity, Equity and Inclusion
- Psychological Health and Safety
- Manitoba Government Employees Union
Benefit plan includes:
- Health and dental coverage, vision, life insurance, long-term disability insurance and travel insurance, Company pension plan
Other Benefits:
- Employee Assistance Program
- Paid Sick Leave that accumulates upon hire
- Paid Vacation Leave that accumulates upon hire
- Ongoing training and opportunities for professional development.
Family Dynamics is committed to a diverse, inclusive and equitable workplace environment. We welcome applications from all women, racialized persons, indigenous persons, persons with disabilities and 2SLGBTQ+ persons to confidentially self- identify at the time of application. Applicants can request reasonable accommodations through all aspects of the selection and recruitment process. Please contact HR at [email protected] to make those arrangements.
As a condition of employment, applicants will be required to provide a satisfactory criminal records check, including vulnerable sector search, and child abuse registry check, within 3 months of the present date.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
If this opportunity is of interest to you, please apply below:
