Chemainus Theatre Festival
Job Type: Part-Time Contract (June – August)
Hours: 16-24 hrs/week (variable shifts)
Pay: $20/hour
About Us:
The Chemainus Theatre Festival is a professional, not-for-profit theatre company welcoming over 40,000 guests each year. Beyond theatre performances, the Chemainus Theatre experience includes the Playbill Dining Room, Fireside Lounge and Gallery Gift Shop.
Position Overview:
This is an opportunity for a post-secondary student to gain meaningful work experience in a vibrant arts environment. As a Ticketing & Sales Agent, you will be part of a dynamic team that handles all aspects of Box Office operations including:
- Selling tickets, subscriptions, dining and hotel packages, gift certificates, and any marketed packages using Spektrix software
- Assisting customers in person, by phone, and online
- Processing transactions and balancing daily cash
- Supporting online ticketing and troubleshooting basic issues
- Facilitate charitable giving campaigns and processing donations
- Maintaining customer records and data accuracy
- Assisting with reports and special projects (such as marketing emails or research)
Schedule & Hours:
- 16-24 hours/week (variable)
- Shifts will be primarily Wednesday – Sunday and will include days, weekends, and some evenings
What You’ll Learn:
This role is ideal for building transferrable skills such as:
- Customer service & communication
- Sales and marketing fundamentals
- Data entry and reporting
- CRM software and digital tools
- Working in a fast-paced, professional environment
You may also have opportunities to explore other customer-facing departments based on your interests.
Who You Are:
We’re looking for someone who is:
- Friendly, outgoing, and enjoys engaging with people
- Able to communicate clearly on the phone and in-person
- Organized and detail-oriented
- Comfortable with typing and using computers (preferably Microsoft 365)
- Able to handle a fast-paced work environment
- Interested in arts, culture, or hospitality
- Eager to learn and take initiative
This position may be ideal for students in:
- Tourism & Hospitality
- Business or Administration
- Marketing or Communications
- Theatrical Arts
Eligibility Requirements:
To apply, you must:
- Be a registered student at a Canadian post-secondary institution
- Be legally allowed to work in Canada
- Be either a Canadian Citizen, permanent resident, or a person granted refugee protection under the law
*Position is available through the Student Work Placement program (SWP), funded in part by the Government of Canada and facilitated by Culture Works Canada.
Benefits & Perks:
- Complimentary theatre tickets
- Discounts in our dining room and gift shop
- Discounts at some local merchants
- Staff events and a welcoming team environment
How to Apply:
Send your resume and cover letter to:
Andrea Starr - Box Office Manager
Email: [email protected]
In person: 9737 Chemainus Road, Chemainus BC
We thank all applicants for their interest, however only those selected for an interview will be contacted.
The Chemainus Theatre Festival respectfully acknowledges the hul’qumi’num speaking people, in particular the Puneluxutth (Penelakut) Tribe, on whose traditional territory we are thankful to work and play. The CTF is dedicated to building a just, equitable, inclusive, diverse, and accessible workplace and community. We encourage applicants to self-identify if they chose. CTF is committed to a safe and respectful workplace, to reducing barriers, embedding anti-oppression practices, and creating an environment of integrity, respect and cooperation.
Job Types: Part-time, Fixed term contract
Contract length: 3 months
Pay: From $20.00 per hour
Benefits:
- Company events
- Store discount
Flexible language requirement:
Work Location: In person
