We are seeking a detail-oriented and proactive Bilingual Accounts Receivable / Collections Specialist to join our clients' team. This role is responsible for the full accounts receivable cycle, with a strong focus on collections and maintaining positive client relationships in both English and French.
Key Responsibilities
Manage full-cycle accounts receivable, including invoicing, cash application, and account reconciliations
Proactively follow up on outstanding balances and drive collections efforts to reduce aging
Communicate with customers via phone and email in both English and French
Investigate and resolve billing discrepancies, short payments, and disputes
Maintain accurate customer account records within the ERP system
Prepare aging reports and provide regular updates on collection status
Collaborate with internal teams (sales, customer service, accounting) to resolve issues
Ensure adherence to company policies and credit/collection procedures
Qualifications & Experience
Minimum 2+ years of experience in accounts receivable and/or collections
Post-secondary education in Accounting, Finance, or a related field
Fluently bilingual (English and French) – both written and verbal
Experience working with ERP systems (e.g., SAP, Oracle, NetSuite, or similar)
Intermediate Microsoft Excel skills (e.g., VLOOKUPs, pivot tables, data analysis)
Strong communication and negotiation skills
Highly organized with strong attention to detail and problem-solving abilities
If you are interested, please apply today for immediate consideration!
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