Why Control Tech?
At Control Tech, our goal is to empower our people to deliver high quality solutions to our clients. We offer a competitive perks/benefits package and place value on our employees!
Some of the benefits you can expect are:
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Competitive pay & RRSP matching program
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Generous paid vacation and time-off opportunities
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Bonus Incentive Program
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Comprehensive Premium Benefit Package
- Medical, Dental/Vision, Life and AD&D
- Extended Health Services
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Training & Education: Fostering ongoing growth and development of our employees
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Recruitment Incentive: Grow the team and earn.
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Employee & Family Assistance Programs
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And so much more; come see for yourself!
Job Brief:
The Operations Manager will oversee and direct all operations of the company pertaining to their local branch, including day-to-day operations as well as setting long-term goals and following through on those objectives.
Duties & Responsibilities:
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Provides oversight of the electrical, instrumentation, service, and operations.
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Acts as a customer contact at branch level for client inquires, fields correspondence by responding in a timely and appropriate manner.
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Manages key business relationships and development of new business in the region through regular sales calls/visits, attends industry events, and maintains positive community relations.
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Participates in ongoing scheduled weekly meetings with other branches regarding operations, strategy, and monthly financial reviews.
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Leads branch level safety culture (ensures employee/subcontractor compliance with safety legislation including certification standards, participates in health and safety meetings/events, promotes a safety focused culture) as per corporate EH&S policy and procedures.
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Leads round table branch level team discussions to proactively enhance employee relations and promotes team building.
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Reviews and signs off on quality assurance and quality control (QAQC) packages.
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Manages attendance of employees; coordinates employee vacation, other leave requests, on-call scheduling, return to work arrangements, etc.
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Provides guidance on project management; schedules technicians; participates in kickoff meetings; ensures requirements for materials, labor, and timelines for upcoming/ongoing projects are met efficiently; performs site inspections/visits to ensure service quality, etc.
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Coordinates and communicates internal manpower sharing with administration and other branches as required.
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Monitors Work in Progress (WIP) orders that are awaiting approval, attends scheduled WIP reporting meetings, provides support on resolving issues.
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Assists purchasing and warehouse teams with special order materials for jobs and provide oversight for inventory management.
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Provides field coverage as needed.
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Approves invoices to authorize payment in the ERP (IFS) system.
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Assists in office, site, fleet, and equipment inspections (eCompliance), as directed by corporate EH&S.
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Inputs and sets up new jobs and projects in the ERP (IFS) system.
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Acts as a liaison with the VP of Operations, USA, to problem solve, create training solutions, and gain budgetary approvals.
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Manages and leads branch operations and staff as well as oversees daily operation workflows.
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Participates/complies with company safety programs & company policies.
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Other duties as required.
Required Skills/Qualifications:
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5+ years management experience.
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5+ years of field experience preferred. Oil and gas and industry experience is an asset.
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Certified journeyman with inter-provincial certification, optional.
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Experience managing a P&L and managing a branch environment.
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Experience managing and scheduling client programs.
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Knowledge of construction, maintenance, troubleshooting, and diagnostics.
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Strong leadership and supervisory skills with the ability to manage, delegate, motivate, and inspire a team of 25+ technicians.
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Excellent organizational communication skills with attention to detail.
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Ability to lead by example.
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Extensive knowledge of the principles, procedures, and best practices in the industry.
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Proactive and self-motivated approach to working; ability to seek out solutions that overcome operating and other constraints.
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Strong analytical and problem-solving skills.
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Proficient with MS Office, ERP (IFS) systems, or related software.
