Hours: Part time, 10-25hrs/week, must be available for weekends
Pay rate: $18.35/hour
Application deadline: Open until filled
Working at ARC requires a positive attitude, great work ethic, flexibility, teamwork, and a commitment to making ARC the most enjoyable experience for our members, guests and the rest of the team. At ARC we aim to provide a fun, safe and challenging environment where people can discover their strengths, continually redefine their boundaries and conquer their fears.
Job Description:
ARC is seeking a friendly front desk attendant to join our team. This position involves a wide variety of duties which aim to support and ensure the well-being of our members, staff, and the overall success of the facility. Some of the responsibilities will include:
- Customer service – greeting and communicating with members/guests/and other staff
- Answering the phone, email, social media and general inquiries regarding ARC services, programming and pricing
- Help guide customers to the best membership option for them
- Understanding and enforcing ARC policies and procedures
- Navigating in Rock Gym Pro (RGP) to complete member sign-ins, set-up new members, book events and sales
- Completing cash sales
- Facility orientation for new guests
- Light cleaning duties – sweeping, mopping, vacuuming, dusting
Qualifications and Experience •
- Some post-secondary education is an asset (but not required)
- Cash experience
- Customer service experience
- Proficient in speaking, writing and reading English. French is an asset.
- Comfortable with computers
- Standard First Aid – or willingness to obtain
- Passion for climbing, yoga and or other forms of fitness and well being
Other Skills and Qualities:
- Responsible, accountable, reliable, punctual.
- Honest, friendly and approachable.
- strong work ethic
- Team player
- Ability to work on your own
If this sounds like you, please send your resume with a cover letter clearly describing how you are best suited for the position and why you want to join the ARC team to Sarah Carpenter ([email protected]). Please quote “Front Desk Position” in the subject line. Only those selected for an interview will be contacted.
Thank you for your interest in ARC!
