Busy downtown office and showroom requires an energetic customer service associate to work in 3-member team. This is an IN-PERSON position with regular weekday hours Monday through Friday. Candidate must have excellent phone manner, solid computer skills; must be comfortable dealing with variety of customers. Must be willing to take basic measurements and evaluate sizing/fit. In addition to providing excellent personalized customer service, candidate MUST be able to MULTI-TASK: answer phone, greet customers, reply to emails, prioritize multiple projects, and respond to last-minute requests from customers. Potential to participate in our social media feed, both from the creative side as well as overall direction. Occasional evening and/or weekend hours required during busy spring season. Hourly salary to start; 90 day probationary period/salary review. Medical benefits considered after six months.***WE WILL NOT CONSIDER APPLICANTS NOT RESIDING IN THE GTA; NO RELOCATION ALLOWANCE; NO IMMIGRATION SPONSORSHIP***
Job Duties:
- Answer incoming customer inquiries
- Record and modify customer information within the database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Work Remotely
Job Types: Full-time, Permanent
Pay: From $18.50 per hour
Expected hours: 40 per week
Benefits:
Shift:
Work days:
Education:
- Secondary School (preferred)
Location:
Work Location: In person
