General Manager, Guest Experience
Overview:
● Responsible for timely progress through the Restaurant Leader Certification Program, takingon additional responsibilities as learning and skill enhancements happen
● Responsible for the day-to-day leadership and management of the restaurant as directed bythe Regional Manager
● Accountable for financials and KPI's
● Develops the ability to effectively run both dining room and kitchen operations and lead all shifts to Brand standard
● Supports the Brand in all aspects of operating a "Benchmark Restaurant”, creating a perfect guest experience every time, while focusing on on-going associate development
* The ability to drive internal & external sales results through AGC growth & community engagement
* The ability to build & drive positive Google Reviews
* The ability to build internal bench strength through cross training, development planning, recognition & coaching in the moment
Job Requirements:
● Minimum 2 years hospitality industry experience in a leadership role
● Degree or Diploma in Hospitality or Business Management and/or proven personal
commitment to professional development an asset
● Proven success with both people development in leadership positions and long-term sales growth
● Proven ability to achieve results through others
● Demonstrate ability to attract and retain excellent performers and to develop high
performing teams
● Strong leadership and communication skills :
● Proven entrepreneurial spirit through having presence "on the floor" and in the community
Leadership Fit Criteria:
● Drive - You are happy, but not satisfied. You keep raising the stakes with your associates,
your operation and most importantly, yourself. You are not afraid to take decisive action.
This inspires confidence in your associates and helps drive a perfect Guest experience every time.
● Inspiration - You are a new-fashioned leader. You are a collaborator and you build teams
that are rich in talent and self-motivation. Your style is not rigid, but flexible, and you can
accommodate the styles of others in your own. Most of all, you act with integrity, value
diversity and create a contagious passion around pleasing your Guests.
● Anticipation - You can imagine what the future will look like and you can create a vision for growth. This makes you highly proactive. You also understand the business and how things inter-relate, and can manage both the big picture and the smallest detail. You anticipate barriers that lie ahead and this make you more willing to take the appropriate risks.
● Focus - You can set priorities and work fast. You do not fear ambiguity and change, but feel comfortable with both. You can separate what is urgent from what is important while
staying agile and adaptable at all times.
Job Types: Full-time, Permanent
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
Ability to commute/relocate:
- Timmins, ON: reliably commute or plan to relocate before starting work (preferred)
Language:
Licence/Certification:
- Smart Serve & Food Handler Certifications (required)
Work Location: In person
