Position Title: Dual Property Sales Manager
Duties and Responsibilities:
- Responsible for Transient, Group and Leisure Business of the hotels.
- A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Identify new markets and business opportunities and increase sales.
- Represent Hotels in various events and exhibitions.
- Implements all sales action plans related to my market areas as outlined in the marketing plan.
- Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
- Able to provide quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
- Provide the highest quality of service to the customer at all times.
- Participates in sales calls with members of the sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g. generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
- Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
- Develop strong relationships with on property front office teams to ensure working in unity and always striving to achieve the same goals.
- Action sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.
- Assess additional training needs based on data gathered and interaction with the sales team from property visits.
- Attending all department and hotel meetings as necessary.
- Targeting key accounts potential for the company.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Acquiring and developing new business accounts and preparing sales proposals for clients.
- Closely following up on all business leads within a 24-hour response time line to clients.
- Responsible for Budget Formulation
- Submits weekly sales calls reports
- Prepares the hotels Sales Plan to support and achieve the budget.
- Liaises with Choice Sales Team
- Champions revenue calls for the hotel.
- Ensure New LNR accounts are acquired per targets.
- Work to achieve new Group accounts
- Supports the Front Desk Operational requirements as needed
Reports To: Both Property General Managers & Corporate Director of Sales and Marketing
Prerequisites:
- Proven success in a similar role and environment
- Empathy towards your customers and colleagues.
- Pride and attention to detail.
- Polished personal presentation with a Warm, confident, and hospitable personality.
Education:
3-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
Experience:
2 to 3 years experience in Hotel sales is essential with Reputed Hotel Brands
Job Type: Full-time
Pay: $45,000.00-$50,000.00 per year
Benefits:
- Dental care
- On-site parking
- Vision care
Ability to commute/relocate:
- Sault Ste. Marie, ON P6A 6S2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have previous Marriott work experience with Upper Midscale hotels ?
Education:
- Bachelor's Degree (required)
Experience:
- Sales Manager : 1 year (required)
Location:
- Sault Ste. Marie, ON P6A 6S2 (required)
Work Location: In person
